Decision search
Your search has 50691 results
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Central Bedfordshire Council (24 011 146)
Statement Closed after initial enquiries Homelessness 20-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision to end its relief duty towards Mr X. It was reasonable for Mr X to use his right of appeal to the county court.
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Mansfield District Council (24 011 274)
Statement Closed after initial enquiries Enforcement 20-Nov-2024
Summary: We will not investigate this complaint about the Council granting retrospective planning permission for a building next to the complainant’s home. There is not enough evidence of fault, and we will not look at any concerns about the associated complaints process in isolation.
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Surrey County Council (24 011 355)
Statement Closed after initial enquiries Other 20-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s failure to repair a road sign. This is because the issue does not cause him significant injustice and we cannot investigate the alleged waste of public funds as the law bars us from considering complaints about matters which affect ‘all or most’ of the people in a council’s area.
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Birmingham City Council (24 011 469)
Statement Closed after initial enquiries Allocations 20-Nov-2024
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there were review rights the complainant could have used. In addition, the Council has offered a remedy for an error that occurred.
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Transport for London (24 011 483)
Statement Closed after initial enquiries Other 20-Nov-2024
Summary: We will not investigate this complaint about the Authority’s staff because the courts and insurers are better placed to consider the complaint.
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Kent County Council (24 010 676)
Statement Upheld Special educational needs 20-Nov-2024
Summary: Ms D complained the Council failed to resolve her son’s direct payments package by the agreed deadline following a previous complaint she made to us. The Council was at fault for failing to act on our recommendation by the agreed deadline. The Council has agreed to our recommendations to address the further injustice caused to Ms D and her son.
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East Suffolk Council (24 010 769)
Statement Closed after initial enquiries Homelessness 20-Nov-2024
Summary: We will not investigate this complaint about the Council’s involvement in Ms X’s homelessness case. We have already decided parts of the complaint under another case reference. There is insufficient evidence of fault in the remaining complaints.
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Dudley Metropolitan Borough Council (24 010 876)
Statement Closed after initial enquiries Planning applications 20-Nov-2024
Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control and a retrospective planning application. This is because we are unlikely to find fault.
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St Helens Metropolitan Borough Council (24 010 883)
Statement Closed after initial enquiries Other 20-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his neighbour’s planning application. This is because there is not enough evidence of fault by the Council.
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Statement Closed after initial enquiries Special educational needs 20-Nov-2024
Summary: We will not investigate Miss X’s complaint about the Council’s decisions not to assess her child for an Education, Health and Care Plan. Miss X either had appeal rights or has used them. This places the matter outside our jurisdiction.