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  • Leeds City Council (24 010 231)

    Statement Closed after initial enquiries Parking and other penalties 20-Nov-2024

    Summary: We will not investigate this complaint about the Council’s decision not to issue a blue badge to the complainant. There is insufficient evidence of fault in the way the Council considered the application.

  • London Borough of Wandsworth (24 010 256)

    Statement Closed after initial enquiries Allocations 20-Nov-2024

    Summary: We will not investigate this complaint about the Council’s decision to refuse a housing application because it was ineligible under its allocations policy. There is insufficient evidence of fault which would warrant an investigation.

  • London Borough of Hillingdon (24 010 266)

    Statement Closed after initial enquiries Charging 20-Nov-2024

    Summary: We will not investigate Mrs X’s complaint about how the Council is seeking payment of her late mother Mrs Y’s unpaid care fees, and officers addressing a letter to her using her mother’s name. There is not enough evidence of fault by the Council leading to Mrs Y’s estate being distributed before the care fee account was settled to warrant us investigating. An investigation of the wrongly addressed correspondence would not lead to a different outcome. We also cannot achieve the outcome Mrs X seeks.

  • Royal Mencap Society (24 009 927)

    Statement Closed after initial enquiries Other 20-Nov-2024

    Summary: We cannot investigate this complaint about Mencap. That is because it does not relate to the provision of adult social care.

  • East Sussex County Council (24 009 981)

    Statement Closed after initial enquiries Traffic management 20-Nov-2024

    Summary: We will not investigate Miss X’s complaint about a Traffic Regulation Order which formalised parking restrictions on the road outside her home. This is because there is not enough evidence of fault by the Council and we cannot achieve the outcome Miss X wants, which is to remove the double yellow lines and allow her to park on the road.

  • London Borough of Haringey (24 010 088)

    Statement Closed after initial enquiries Parking and other penalties 20-Nov-2024

    Summary: We will not investigate this complaint about the Council’s enforcement of penalty charge notices as Mr X can ask the Traffic Enforcement Centre to consider his case.

  • Hampshire County Council (24 009 542)

    Statement Closed after initial enquiries Fostering 20-Nov-2024

    Summary: We will not investigate this complaint about the Council’s fostering application process. It is unlikely we would find enough significant Council fault to warrant further investigation.

  • London Borough of Tower Hamlets (24 009 641)

    Statement Closed after initial enquiries Allocations 20-Nov-2024

    Summary: We will not investigate Ms X’s complaint about her housing register priority award and the Council’s handling of her re-housing application. There is insufficient evidence of fault in her priority band award and an investigation would be unlikely to achieve anything more.

  • London Borough of Sutton (24 009 756)

    Statement Closed after initial enquiries Homelessness 20-Nov-2024

    Summary: We will not investigate this complaint about the Council’s decision to evict Miss X from temporary accommodation. Miss X could reasonably have used her right to go to court.

  • West Lindsey District Council (24 009 246)

    Statement Closed after initial enquiries Planning applications 20-Nov-2024

    Summary: We will not investigate this complaint about the way the Council decided to approve a planning application. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late and here are no good reasons to exercise our discretion to investigate it.

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