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  • Oldham Metropolitan Borough Council (24 007 514)

    Statement Closed after initial enquiries Other 20-Nov-2024

    Summary: We will not investigate this complaint about the Council’s handling of Mr X’s complaint. This is because the tests in our Assessment Code are not met and there are insufficient grounds to warrant an investigation.

  • East Sussex County Council (24 007 649)

    Statement Closed after initial enquiries Child protection 20-Nov-2024

    Summary: We will not investigate this complaint about the Council’s actions in respect of Mr X. It was entitled to make a child protection referral to another council when it discovered Mr X’s partner was expecting a child on the basis of his previous convictions. As Mr X’s children from a previous relationship live with a former partner it would not be fault for the Council to work with her rather than him.

  • Darlington Borough Council (24 007 871)

    Statement Upheld Charging 20-Nov-2024

    Summary: We will not investigate Mr X’s complaint about care charges incurred by his father. The Council has agreed to a proportionate way to resolve the complaint.

  • Birmingham City Council (24 008 153)

    Statement Closed after initial enquiries Allocations 20-Nov-2024

    Summary: We will not investigate this complaint about the Council’s decision on Ms X’s banding priority for housing. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

  • London Borough of Barnet (24 008 614)

    Statement Closed after initial enquiries Assessment and care plan 20-Nov-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse to provide a dog walking service for his assistance dog. This is because there is insufficient evidence of fault.

  • Brighton & Hove City Council (24 009 054)

    Statement Closed after initial enquiries Safeguarding 20-Nov-2024

    Summary: We will not investigate this complaint about the Council sharing information about Ms X. The Council has apologised for its adult services not having contacted Ms X to discuss allegations received from its library services. There is insufficient evidence of other fault by the Council, and its apology is sufficient.

  • Westminster City Council (24 010 127)

    Statement Closed after initial enquiries Special educational needs 20-Nov-2024

    Summary: We will not investigate Miss X’s complaint about the Council’s actions when her son’s Education, Health and Care Plan was transferred to it from another Council’s area. This is because we are unlikely to find fault and any injustice is not significant enough to warrant an investigation at this stage.

  • London Borough of Hillingdon (24 010 142)

    Statement Closed after initial enquiries Special educational needs 20-Nov-2024

    Summary: We cannot investigate Mrs X’s complaint about her child’s lack of education. The reasons her child is not attending school is integral to her Tribunal appeal.

  • Hartlepool Borough Council (24 010 147)

    Statement Closed after initial enquiries Council tax 20-Nov-2024

    Summary: We will not investigate this complaint about the way the Council tried to recover council tax arrears. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Wandsworth (24 010 173)

    Statement Closed after initial enquiries Allocations 20-Nov-2024

    Summary: We will not investigate this complaint about the Council’s review of a housing application. There is insufficient evidence of fault which would warrant an investigation.

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