Decision search
Your search has 50317 results
-
St Albans City Council (24 016 525)
Statement Closed after initial enquiries Planning applications 19-Mar-2025
Summary: We will not investigate this complaint about the Council’s handling of planning and building control matters relating to development a block of flats Mr X lives in. This is because parts of the complaint fall outside our jurisdiction due to the passage of time and with regard to a more recent tree works application, we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
-
Statement Closed after initial enquiries Charging 19-Mar-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision her late mother deprived herself of assets because there is insufficient evidence of fault in its decision making to justify our involvement.
-
Surrey County Council (24 016 916)
Statement Closed after initial enquiries Other 19-Mar-2025
Summary: We will not investigate this complaint there was a delay in the Council deciding whether to fund a residential placement following an Education Health and Care Plan annual review. That is because further investigation would not lead to a different outcome.
-
London Borough of Redbridge (24 016 995)
Statement Closed after initial enquiries Homelessness 19-Mar-2025
Summary: We will not investigate Miss X’s complaint about her housing application. Miss X has right of review if she disagrees with the Council’s decisions and it is reasonable for her to exercise that right.
-
Leicestershire County Council (24 017 145)
Statement Closed after initial enquiries School transport 19-Mar-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her child’s school transport. The complaint is late and there is no good reason we should now investigate.
-
London Borough of Islington (24 017 163)
Statement Upheld Charging 19-Mar-2025
Summary: We will not investigate this complaint about the Council invoicing the complainant for backdated care charges which the complainant disputed due to him not being informed prior. There was fault by the Council due to an error with sending the complainant invoices. However, the Council remedied any injustice caused to the complainant with an adequate payment and apology. The evidence suggests the complainant was aware of his need to contributed to his care despite having not been involved.
-
South Tyneside Metropolitan Borough Council (24 017 246)
Statement Closed after initial enquiries Other 19-Mar-2025
Summary: We will not investigate this complaint about how a social worker managed Mr X’s case because there is no worthwhile outcome we could achieve by investigating. We cannot investigate the Council’s actions in matters subject to court proceedings.
-
London Borough of Ealing (24 017 581)
Statement Closed after initial enquiries School transport 19-Mar-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for home to school transport for her child, Y. This is because there is not enough evidence of fault to justify investigating.
-
Holy Family Catholic High School (24 017 643)
Statement Closed after initial enquiries School admissions 19-Mar-2025
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
-
Surrey County Council (24 017 676)
Statement Upheld Special educational needs 19-Mar-2025
Summary: We decided not to investigate Mrs X’s complaint about a three-month delay in the Education, Health and Care needs assessment process of her child, Y. This is because the Council upheld the complaint, apologised to Mrs X, and offered her a £300 symbolic payment in line with the Ombudsman’s guidance. Further investigation by us would therefore not be proportionate.