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  • South Tyneside Metropolitan Borough Council (24 019 793)

    Statement Closed after initial enquiries Child protection 20-Mar-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s actions in its child protection involvement with his family. This is because there is no sign of fault in the Council’s decision not to consider his complaint further whilst the case is subject to ongoing court proceedings.

  • London Borough of Croydon (24 020 259)

    Statement Closed after initial enquiries Parking and other penalties 20-Mar-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s escalation of a penalty charge notice. This is because it would be reasonable for Mr X to challenge the escalation at court.

  • Warwick District Council (24 020 712)

    Statement Closed after initial enquiries Planning applications 20-Mar-2025

    Summary: We will not investigate this complaint about the Council’s planning advice. This is because the complainant has the right to appeal to the Planning Inspector. The complainant has not suffered significant injustice in relation to the remaining issues complained about.

  • East Sussex County Council (24 021 249)

    Statement Closed after initial enquiries Highway repair and maintenance 20-Mar-2025

    Summary: We cannot investigate Mr X’s complaint about damage caused to his car by a pothole or the Council’s decision to reject his insurance claim. This is because it is reasonable for him to take the matter to court. We did not investigate Mr X’s complaint about the Council’s poor communication because an investigation is unlikely to achieve any additional outcome.

  • Brighton & Hove City Council (24 021 669)

    Statement Closed after initial enquiries Parking and other penalties 20-Mar-2025

    Summary: We will not investigate this complaint about an alledged failure by the Council properly consider an appeal by the complainant with respect to a penalty charge notice. This is because the complainant has a right of appeal to Traffic Penalty Tribunal. We consider it would be reasonable for the complainant to exercise her right of appeal and as such, we have no jurisdiction to investigate.

  • Sheffield City Council (24 021 754)

    Statement Closed after initial enquiries Council tax 20-Mar-2025

    Summary: We will not investigate this complaint about the dispute in whether the complainant is liable for pay council tax. This is because the complainant has a right of appeal to a statutory tribunal in relation to this matter. It would be reasonable for the complainant to exercise that right and in these circumstances, we have no jurisdiction.

  • Bedford Borough Council (24 021 876)

    Statement Closed after initial enquiries Council tax 20-Mar-2025

    Summary: We cannot investigate this complaint about the Council commencing legal proceedings in respect of non-payment of council tax by the complainant. The complainant also appealed to the Valuation Tribunal about the matter. We have no legal jurisdiction to investigate once legal proceedings have been commenced, as well as when a complainant appeals to the statutory tribunal.

  • Isle of Wight Council (24 021 906)

    Statement Closed after initial enquiries Other 20-Mar-2025

    Summary: We will not investigate Mr B’s complaint that the Council has wrongly not accepted responsibility for damage to his car. This is because it is reasonable for Mr B to take the Council to court.

  • Staffordshire County Council (24 022 241)

    Statement Closed after initial enquiries Other 20-Mar-2025

    Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

  • Mid Sussex District Council (24 005 007)

    Statement Not upheld Homelessness 19-Mar-2025

    Summary: We have found no fault with how the Council handled Miss X’s homelessness application. Its actions were timely and in line with homelessness legislation and guidance.

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