Decision search
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Statement Closed after initial enquiries Trees 19-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s assessment of risks and damage caused by nearby highway trees it owns, and its decision not to remove them. There is not enough evidence of Council fault to warrant us investigating. There is insufficient significant personal injustice to Mr X by the matters complained of to justify investigation. It would be reasonable for him to take any legal claim for property damage to the Council’s insurer and to court if required, and any claim of illegality by the Council to court. We also cannot achieve the key outcome Mr X wants.
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East Suffolk Council (24 018 186)
Statement Closed after initial enquiries Enforcement 19-Mar-2025
Summary: We will not investigate this complaint about the way the Council considered and approved a planning application. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
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Epping Forest District Council (24 018 196)
Statement Closed after initial enquiries Allocations 19-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision that the complainant must give up a former tenancy. This is because there is insufficient evidence of fault by the Council.
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Northumberland County Council (24 018 520)
Statement Closed after initial enquiries Traffic management 19-Mar-2025
Summary: We will not investigate this complaint about a grass verge near the complainant’s home. This because there is insufficient evidence of fault by the Council.
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London Borough of Hounslow (24 018 559)
Statement Closed after initial enquiries Rights of way 19-Mar-2025
Summary: We will not investigate Miss X’s complaint about the Council’s refusal to clear mess and obstruction from an alleyway behind her property. This is because there is not enough evidence of fault.
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London Borough of Southwark (24 018 897)
Statement Closed after initial enquiries Other 19-Mar-2025
Summary: We will not investigate this complaint about the Council’s interactions with a school the complainant’s child attends. This is because it does not meet the tests set out in our Assessment Code. We have no remit to investigate complaints arising from what happened in a school.
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West Northamptonshire Council (24 018 944)
Statement Closed after initial enquiries Other 19-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with Mr X’s report of Japanese Knotweed spreading into his garden from a neighbouring property. This is because his complaint is made late.
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Avery Homes Kirkstall Limited (24 015 915)
Statement Closed after initial enquiries Charging 19-Mar-2025
Summary: We will not investigate Mrs X complaint that her father’s care home has refused to refund the money her father paid for his care placement despite also receiving money from the Council for the same period. This is because there is insufficient evidence of fault.
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Manchester City Council (24 016 210)
Statement Closed after initial enquiries Refuse and recycling 19-Mar-2025
Summary: We will not investigate this complaint about the Council’s assisted waste collection service. This is because there is not enough evidence of fault by the Council, and our involvement is unlikely to add anything to the Council’s response or lead to a different outcome.
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London Borough of Camden (24 016 393)
Statement Closed after initial enquiries Allocations 19-Mar-2025
Summary: We will not investigate this complaint about the suitability of temporary accommodation offered to the complainant by the Council in accordance its homelessness duties. This is because these decisions carry review and appeal rights under the Housing Act 1996 and it would be reasonable for the complainant to exercise these.