Decision search
Your search has 54124 results
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Essex County Council (25 004 940)
Statement Upheld Special educational needs 20-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Harrow (25 005 068)
Statement Closed after initial enquiries Homelessness 20-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s homelessness application and the suitability of the temporary accommodation it placed her in. This is because further investigation would not lead to a different outcome.
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Kent County Council (25 005 249)
Statement Closed after initial enquiries Charging 20-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision that Mrs Y deliberately deprived herself of assets. There is insufficient evidence of fault to justify an investigation.
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Cheshire West & Chester Council (25 005 907)
Statement Closed after initial enquiries Council tax 20-Oct-2025
Summary: We will not investigate this complaint about the Council overcharging Miss X for council tax. This is because an investigation would not achieve a different outcome for her.
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West Northamptonshire Council (25 006 023)
Statement Closed after initial enquiries Commercial and contracts 20-Oct-2025
Summary: We will not investigate this complaint about the way the Council considered Mr X’s complaint. We do not consider it a good use of public resources to consider complaints about complaint handling when we are not investigating the substantive issue..
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Birmingham City Council (25 006 081)
Statement Closed after initial enquiries Council tax 20-Oct-2025
Summary: We will not investigate this complaint about a dispute over council tax liability because there is a right of appeal to a Valuation Tribunal.
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Statement Closed after initial enquiries Transition from childrens services 20-Oct-2025
Summary: We will not investigate this complaint about the Council’s delay in securing social care support for Mrs X’s son. This is because any injustice is not significant enough to justify our involvement.
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London Borough of Bromley (25 006 253)
Statement Closed after initial enquiries Allocations 20-Oct-2025
Summary: We will not investigate this complaint about officers not informing Ms X that she would not qualify for the housing register if she accepted a private rented property. There is insufficient evidence of fault to justify an investigation.
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Essex County Council (25 006 272)
Statement Upheld Special educational needs 20-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Statement Closed after initial enquiries Other 20-Oct-2025
Summary: We will not investigate most of Miss X’s complaint about the Council’s early help services because an investigation is unlikely to achieve any additional outcome. We will not investigate some of the complaint because the Information Commissioner’s Office is better suited.