Decision search
Your search has 50317 results
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London Borough of Hackney (24 000 803)
Statement Upheld Planning advice 07-Jul-2024
Summary: We will not investigate Miss X’s complaint about the Council delay in providing her with pre-application planning advice, and it declining to deal with her complaint. The Council’s apology for its delay is a satisfactory outcome and there is insufficient unremedied injustice to warrant an investigation. We do not investigate councils’ complaint-handling where we are not investigating the core issue giving rise to the complaint.
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Statement Closed after initial enquiries Fostering 07-Jul-2024
Summary: We will not investigate this complaint about the Council’s actions when it deregistered Mr X as a foster carer. Parts of Mr X’s complaint are late and there is another body better suited to consider the other parts of his complaint.
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Devon County Council (24 002 746)
Statement Upheld Special educational needs 07-Jul-2024
Summary: We will not investigate this complaint about the delay in issuing the complainant’s child with an Education Health and Care plan. This is because the Council has agreed to provide an appropriate remedy for the injustice caused by the delay.
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City of Wolverhampton Council (24 002 541)
Statement Closed after initial enquiries Disabled facilities grants 07-Jul-2024
Summary: We will not investigate this complaint about the outcome of a disabled facilities grant application. There is not enough evidence of fault in how the Council made its decision to justify our involvement.
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Transport for London (24 003 095)
Statement Upheld Parking and other penalties 07-Jul-2024
Summary: We will not investigate this complaint about a Penalty Charge Notice related to the Ultra Low Emission Zone. This is because the Authority cancelled the fine.
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London Borough of Merton (24 005 114)
Statement Closed after initial enquiries Parking and other penalties 07-Jul-2024
Summary: We cannot investigate Mr B’s complaint about a Penalty Charge Notice for an alleged parking contravention. This is because Mr B appealed to London Tribunals.
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Brighton & Hove City Council (24 005 161)
Statement Closed after initial enquiries Highway repair and maintenance 07-Jul-2024
Summary: We will not investigate Ms B’s complaint that her car was damaged due to the Council’s failure to repair a large pothole. This is because it is reasonable for Ms B to pursue her compensation claim by taking the Council to court.
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Kent County Council (24 003 733)
Statement Closed after initial enquiries School admissions 07-Jul-2024
Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.
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Liverpool City Council (24 004 539)
Statement Upheld Council tax 07-Jul-2024
Summary: We will not investigate this complaint about a Liability Order because the matter has been remedied.
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Chesterfield Borough Council (24 004 147)
Statement Closed after initial enquiries Council tax 07-Jul-2024
Summary: We will not investigate this complaint about alleged rudeness by a Council officer as the injustice would not warrant investigation.