Decision search
Your search has 50317 results
-
London Borough of Lambeth (24 004 721)
Statement Closed after initial enquiries Other 09-Jul-2024
Summary: We cannot investigate this complaint about the Council’s social housing plans as such matters are not within our remit.
-
Royal Borough of Kensington & Chelsea (24 004 053)
Statement Closed after initial enquiries Parking and other penalties 09-Jul-2024
Summary: We will not investigate this complaint that incorrect road signage led to Mrs X being issued with a penalty charge notice as Mrs X could have appealed about this to London Tribunals.
-
Brighton & Hove City Council (24 003 909)
Statement Closed after initial enquiries Other 09-Jul-2024
Summary: We will not investigate this complaint about a compensation claim as this is a matter for the courts.
-
Leeds City Council (24 004 211)
Statement Closed after initial enquiries School admissions 09-Jul-2024
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
-
West Northamptonshire Council (24 003 017)
Statement Closed after initial enquiries Council tax 09-Jul-2024
Summary: We will not investigate this complaint about the Council’s recovery of unpaid council tax by taking action in the magistrates court and involving enforcement agents. The matter has been subject to court proceedings and the Ombudsman has no jurisdiction to investigate.
-
West Sussex County Council (24 003 047)
Statement Closed after initial enquiries Councillor conduct and standards 09-Jul-2024
Summary: We will not investigate this complaint about a Councillor’s conduct. Any injustice is not significant enough to justify our involvement.
-
Staffordshire County Council (24 002 929)
Statement Closed after initial enquiries Other 09-Jul-2024
Summary: We will not investigate Mr X’s complaint about a Council roadworks contractor causing him to drive into a hedge, the Council blaming him for the incident, and how it dealt with his complaint. There is neither sufficient evidence of fault nor sufficient significant personal injustice to justify us investigating. It would be reasonable for Mr X to pursue any claim of damage to his car through the Council’s insurers and the courts if required. We do not investigate council correspondence and complaint-handling where we are not investigating the core issues which gave rise to the complaint.
-
Statement Closed after initial enquiries Licensing 09-Jul-2024
Summary: We will not exercise discretion to investigate this complaint about the Council’s delay in determining an application for a licence under the Dangerous Wild Animals Act 1976. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner. We will not investigate the Council’s decision to refuse the application. It was reasonable for Mrs X to appeal the decision to the magistrates court.
-
Statement Closed after initial enquiries Parking and other penalties 09-Jul-2024
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mrs Y to appeal to the Traffic Enforcement Centre and then to the Traffic Penalty Tribunal.
-
Birmingham City Council (24 003 486)
Statement Closed after initial enquiries Other 09-Jul-2024
Summary: We will not investigate Mrs Y’s complaint about the Council’s decision to refuse her claim for damages. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.