Decision search
Your search has 50317 results
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London Borough of Waltham Forest (24 000 007)
Statement Closed after initial enquiries Parking and other penalties 10-Jul-2024
Summary: We will not investigate this complaint about the Council seeking to recover an unpaid penalty charge notice as there is insufficient evidence that it is at fault and we cannot achieve the outcome the complainant seeks.
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Sandwell Metropolitan Borough Council (24 000 300)
Statement Closed after initial enquiries Other 10-Jul-2024
Summary: We will not investigate this complaint about the Council’s refusal to carry out excavation work on its own property to assess groundwater problems in a neighbouring garden. We have no jurisdiction to investigate complaints about the management of housing owned by social housing landlords.
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London Borough of Hammersmith & Fulham (24 000 402)
Statement Closed after initial enquiries Managing council tenancies 10-Jul-2024
Summary: We cannot investigate this complaint about the Council’s decision to end the complainant’s tenancy and seek possession of the property. This is because we have no power to investigate a council when it is acting as a landlord.
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Slough Borough Council (23 019 275)
Statement Upheld Council tax 10-Jul-2024
Summary: Mr X complained the Council issued him with a court summons for unpaid council tax and obtained a liability order, despite telling him at court it would withdraw the summons and not obtain a liability order. We find some fault with the Council’s actions, and it has agreed a remedy to address the injustice caused. However, we cannot investigate what happened at court because we cannot investigate the commencement or conduct of civil or criminal proceedings before a court of law.
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Central Bedfordshire Council (24 001 674)
Statement Closed after initial enquiries Other 10-Jul-2024
Summary: We will not investigate Ms X’s complaint that the Council failed to respond to her freedom of information and subject access requests. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.
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Derbyshire County Council (24 002 555)
Statement Closed after initial enquiries Special educational needs 10-Jul-2024
Summary: We will not investigate Ms X’s complaint about the Council’s failure to provide suitable education for her child or meet his special educational needs. Part of the complaint is late. We have already considered and decided a complaint about the Council’s actions between June 2022 and September 2023. An investigation of recent matters would not achieve anything more than the remedy offered by the Council.
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Devon County Council (24 002 383)
Statement Closed after initial enquiries Other 10-Jul-2024
Summary: We will not investigate this complaint about how the Council completed safeguarding enquiries. There is not enough evidence of fault to justify our involvement.
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Surrey County Council (24 002 080)
Statement Closed after initial enquiries Assessment and care plan 10-Jul-2024
Summary: We will not investigate this complaint about information provided by the Council for a Continuing Healthcare assessment. That is because the complaint is late. In addition, the decision not to award funding was made by the Clinical Commissioning Group, not the Council. Therefore, it is outside our jurisdiction.
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Hertfordshire County Council (24 002 165)
Statement Closed after initial enquiries Alternative provision 10-Jul-2024
Summary: We cannot investigate Mrs X's complaint the Council did not provide alternative provision to her child when they were too ill to go to school. That is because the decision about alternative provision is not separable from her appeal about the content of an Education, Health, and Care plan. Therefore, the law says we cannot investigate.
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Royal Borough of Greenwich (24 002 646)
Statement Closed after initial enquiries Traffic management 10-Jul-2024
Summary: We will not investigate this complaint about how the Council responded to questions Mr X sent it during a consultation, because there is not enough evidence of fault. Nor will we investigate the format of the Council’s online consultation material. This is because the Council’s actions here have not caused Mr X a significant injustice. In any case it is likely further investigation would not lead to a different outcome.