Decision search
Your search has 50317 results
-
Statement Upheld Special educational needs 09-Jul-2024
Summary: Ms X complained the Council delayed the education, health and care plan process for her child. The Council acknowledged it failed to adhere to the statutory timescales. The Council is at fault and this caused distress and uncertainty to Ms X and her child was without educational provision for nearly seven months. The Council has agreed to our recommendations to remedy this injustice.
-
Hampshire County Council (23 014 961)
Statement Upheld Special educational needs 09-Jul-2024
Summary: Miss X complained the Council failed to provide an education for her child. She said this impacted her work and caused her unnecessary distress. She said her child missed out on education and it impacted their mental health and self-esteem. We find service failure which caused injustice. The Council has agreed to apologise and make a payment to remedy the injustice caused.
-
London Borough of Southwark (23 018 862)
Statement Not upheld Homelessness 09-Jul-2024
Summary: Mr X complained about the way the Council handled his housing register application. He said this had an impact on his mental health, and caused unnecessary uncertainty. We have discontinued our investigation into this complaint. This is because Mr X has a right to appeal a Council decision, which supersedes his complaint, and because we cannot achieve the outcomes Mr X wants.
-
Shropshire Council (23 019 142)
Statement Closed after initial enquiries Planning applications 09-Jul-2024
Summary: We will not investigate this complaint about planning permission and planning enforcement because there is no evidence of fault and the planning permission is out of time.
-
North Northamptonshire Council (23 020 551)
Statement Closed after initial enquiries Other 09-Jul-2024
Summary: We will not investigate this complaint about work carried out for a dropped kerb at Mr X’s property and work on his private driveway. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
-
Brighton & Hove City Council (23 021 498)
Statement Closed after initial enquiries Other 09-Jul-2024
Summary: We will not investigate this complaint about Council officers’ use of the Black Lives Matter logo in their communication with Mr X. This is because there is no evidence to suggest fault by the Council nor injustice caused to Mr X sufficient to warrant an investigation.
-
Plymouth City Council (24 001 604)
Statement Closed after initial enquiries Allocations 09-Jul-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application and restrictions on bidding presented to Ms X under the housing allocation partnership of which the Council is a member. There is insufficient evidence of fault which would warrant an investigation.
-
New Forest National Park Authority (24 001 709)
Statement Closed after initial enquiries Planning applications 09-Jul-2024
Summary: We will not investigate this complaint about the Authority’s decision to place restrictions on how the complainant can contact it. This is because we are unlikely to find fault.
-
Chorley Borough Council (24 000 572)
Statement Closed after initial enquiries Enforcement 09-Jul-2024
Summary: We will not investigate this complaint about planning enforcement because there is no evidence of fault by the Council.
-
London Borough of Redbridge (24 002 120)
Statement Closed after initial enquiries Homelessness 09-Jul-2024
Summary: We will not investigate Mr X’s complaint that a council officer’s behaviour was unprofessional and that the officer made unwarranted criticisms of him. This is because an investigation would not lead to any worthwhile findings or outcomes.