Decision search
Your search has 50317 results
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Essex County Council (24 002 821)
Statement Upheld Special educational needs 09-Jul-2024
Summary: We upheld Mr X’s complaint about delays in the Education, Health and Care process regarding his child, Y, after the Council conceded before a SEND Tribunal hearing was held. The Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Buckinghamshire Council (24 002 868)
Statement Closed after initial enquiries Refuse and recycling 09-Jul-2024
Summary: We will not investigate X’s complaint about the Council’s garden waste collection service because an investigation by the Ombudsman is unlikely to achieve anything more. We will not investigate X’s complaint about the Council’s online reporting system because there is insufficient evidence of fault.
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Wakefield City Council (24 002 817)
Statement Closed after initial enquiries Leisure and culture 09-Jul-2024
Summary: We will not investigate Miss X’s complaint about the Council’s decision to end her allotment tenancy. This is because there is insufficient evidence of fault to warrant an investigation by the Ombudsman.
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Statement Upheld Special educational needs 09-Jul-2024
Summary: Ms X complains the Council delayed finalising and issuing her child’s education, health and care plan. The Council is at fault for the delays and for not ensuring the child’s needs were met for a period of 18 months. The Council has agreed to remedy the injustice to Ms X and her child.
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Middlesbrough Borough Council (24 004 855)
Statement Closed after initial enquiries Other 09-Jul-2024
Summary: We will not investigate this complaint about a teacher. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We have no remit to consider the actions of teachers.
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London Borough of Haringey (24 004 960)
Statement Closed after initial enquiries Other 09-Jul-2024
Summary: Mrs X complains about how the Council has dealt with party wall issues in connection to the neighbouring council-owned property. The law prevents us investigating the Council’s actions regarding the wall.
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Leeds City Council (24 005 254)
Statement Closed after initial enquiries Other 09-Jul-2024
Summary: We will not investigate Mr C’s complaint about the Council painting over graffiti on a property his company owns without following procedures or getting consent. This is because it is reasonable for Mr C to put in a claim to the Council’s insurers for his company’s costs and if needed, pursue his claim at court.
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Lichfield District Council (24 003 863)
Statement Upheld Parking and other penalties 09-Jul-2024
Summary: We will not investigate this complaint about two Penalty Charge Notices. This is because the complainant could have followed the statutory process and because the Council has proposed a fair way forward.
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Brighton & Hove City Council (24 003 864)
Statement Closed after initial enquiries Elections and electoral register 09-Jul-2024
Summary: We will not investigate this complaint about information the Council holds on its Electoral Register about Mr X’s family members. This is because there is insufficient evidence of fault by the Council or injustice caused to Mr X to warrant an investigation.
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Maidstone Grammar School For Girls (24 004 560)
Statement Closed after initial enquiries School admissions 09-Jul-2024
Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because an investigation would be unlikely to find fault.