Decision search
Your search has 50317 results
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West Northamptonshire Council (24 003 114)
Statement Closed after initial enquiries Noise 10-Jul-2024
Summary: We will not investigate this complaint about the Council’s handling of planning and noise control issues relating to public events which take place at a venue in Mr X’s locale. This is because past events fall outside our jurisdiction due to the passage of time and we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation in relation to more recent events.
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Northumberland County Council (24 002 847)
Statement Closed after initial enquiries Local welfare payments 10-Jul-2024
Summary: We will not investigate this complaint about how the Council considered Miss X’s application for a discretionary housing payment. There is not enough evidence of fault in how it handled her application and any injustice there may have been in how the Council communicated with her, has already been addressed.
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Sevenoaks District Council (24 002 795)
Statement Closed after initial enquiries Enforcement 10-Jul-2024
Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement case. There is not enough evidence of fault by the Council.
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Staffordshire County Council (24 005 171)
Statement Closed after initial enquiries Highway repair and maintenance 10-Jul-2024
Summary: We will not investigate Miss B’s complaint that her car was damaged due to the Council’s failure to repair a pothole. This is because it is reasonable for Miss B to pursue her claim at court. An investigation solely into the Council’s delay deciding the claim is not justified.
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Essex County Council (24 005 307)
Statement Closed after initial enquiries Other 10-Jul-2024
Summary: We cannot investigate Mr X’s complaint that a council officer made offensive comments about people from Scotland. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We have no remit to consider matters raised during court proceedings. And also as we cannot achieve the outcome requested.
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Statement Closed after initial enquiries Other 10-Jul-2024
Summary: We will not investigate this complaint about a request for information. The Information Commissioner’s Office is best placed to consider the matter and we could not achieve anything of value.
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Statement Closed after initial enquiries Parking and other penalties 10-Jul-2024
Summary: We will not investigate this complaint about a parking penalty charge notice as Mr X could have appealed to the Traffic Penalty Tribunal against it.
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Bedford Borough Council (23 018 838)
Statement Closed after initial enquiries Homelessness 10-Jul-2024
Summary: We will not investigate Ms X’s complaint about the priority awarded on the Council’s housing register. There is insufficient evidence of fault to justify our involvement. In any case, Ms X’s situation changed after the complaint to us, which led to the Council awarding a higher priority band, so there is no worthwhile outcome we could achieve by investigating now.
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London Borough of Haringey (23 003 749)
Statement Closed after initial enquiries Other 10-Jul-2024
Summary: We cannot by law investigate this complaint about the Council’s child protection involvement with the complainant’s family. This is because all of the issues raised are subject to legal proceedings in court. We have no legal jurisdiction to investigate a complaint in these circumstances.
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Welwyn Hatfield Borough Council (23 006 738)
Statement Upheld Other 10-Jul-2024
Summary: Mr X complains about how the Council has dealt with fly tipping incidents near to his home and how the Council has dealt with his complaint. The Council was at fault for its complaint handling which caused injustice to Mr X. The Council has been asked to remedy the injustice caused.