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Your search has 49843 results

  • London Borough of Enfield (24 004 376)

    Statement Closed after initial enquiries Homelessness 25-Sep-2024

    Summary: We will not investigate this complaint about the Council’s decisions on a homelessness application. It is reasonable for Mr X to ask for a review and appeal the revised decision which has not yet been issued.

  • Cumberland Council (24 004 450)

    Statement Upheld Other 25-Sep-2024

    Summary: We will not investigate this complaint about the Council’s delay completing the statutory children’s complaints process because we are satisfied with the actions agreed to remedy this.

  • Torbay Council (24 005 750)

    Statement Closed after initial enquiries Planning applications 25-Sep-2024

    Summary: We will not investigate this complaint about incorrect pre-application advice given to Mr X by the Council. This is because fault by the Council did not cause him injustice.

  • Swindon Borough Council (24 005 752)

    Statement Closed after initial enquiries Parking and other penalties 25-Sep-2024

    Summary: We will not investigate this complaint about the Council’s decision on Mr X’s application for a vehicle cross over as it is unlikely we will find fault by the Council.

  • Cornwall Council (24 006 033)

    Statement Upheld Other 25-Sep-2024

    Summary: We will not investigate Dr X’s complaint that the Council failed to respond to her stage two complaint under the statutory children complaint procedure within the required timescales. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.

  • Somerset Council (24 008 959)

    Statement Closed after initial enquiries Highway repair and maintenance 25-Sep-2024

    Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to take the Council to court.

  • London Borough of Bromley (24 008 974)

    Statement Closed after initial enquiries Highway repair and maintenance 25-Sep-2024

    Summary: We will not investigate Mr B’s complaint that he suffered injuries after tripping on a Council pavement. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

  • London Borough of Newham (24 009 004)

    Statement Closed after initial enquiries Parking and other penalties 25-Sep-2024

    Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant could have followed the statutory process and appealed to the tribunal.

  • Cambridge City Council (24 009 454)

    Statement Closed after initial enquiries Planning applications 25-Sep-2024

    Summary: We will not investigate this complaint about how the Council has dealt with a planning application. This is because the complainant has not suffered any significant personal injustice as a result of the alleged fault.

  • West Lindsey District Council (24 008 119)

    Statement Closed after initial enquiries Parking and other penalties 25-Sep-2024

    Summary: We will not investigate this complaint about the operation of a parking payment machine and the information provided by the Council. This is because the complainant could have appealed to the tribunal and because there is insufficient evidence of fault by the Council.

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