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  • London Borough of Lambeth (24 016 620)

    Statement Closed after initial enquiries Council tax 22-Jan-2025

    Summary: We will not investigate this complaint about Council tax enforcement because there is a right of appeal to a Valuation Tribunal.

  • Derby City Council (24 016 757)

    Statement Closed after initial enquiries Other 22-Jan-2025

    Summary: We will not investigate Mr X’s complaint about being issued a Fixed Penalty Notice for littering. This is because Mr X can raise a defence against the issuing of the notice in court.

  • East Suffolk Council (24 017 566)

    Statement Closed after initial enquiries Council tax 22-Jan-2025

    Summary: We will not investigate this complaint about the council tax empty homes premium because there is insufficient evidence of fault by the Council.

  • City of London (24 017 669)

    Statement Closed after initial enquiries Leisure and culture 22-Jan-2025

    Summary: We will not investigate this complaint about the actions of lifeguard who gave Mr X advice during a swimming session. Any injustice is not significant enough to warrant our involvement and there is no worthwhile outcome achievable by an investigation.

  • Rother District Council (24 017 775)

    Statement Closed after initial enquiries Councillor conduct and standards 22-Jan-2025

    Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.

  • Cornwall Council (24 017 780)

    Statement Upheld Other 22-Jan-2025

    Summary: We have upheld this complaint because the Council delayed considering a complaint at stage two of the children’s statutory complaints procedure. The Council has now agreed to resolve the complaint by issuing its stage two response without further delay. It will also apologise and offer to make a payment to the complainant to remedy the time and trouble they have been to.

  • Wiltshire Council (24 018 225)

    Statement Closed after initial enquiries Planning applications 22-Jan-2025

    Summary: We will not investigate Mrs C’s complaint about a planning decision. This is because there is not enough evidence of fault to justify an investigation.

  • Warrington Council (24 018 273)

    Statement Closed after initial enquiries Highway repair and maintenance 22-Jan-2025

    Summary: We will not investigate this complaint about the Council’s consideration of Mr X’s service request or its consideration of his request for enhanced road lighting. Mr X’s complaint about the Council’s actions in 2018 are late, and otherwise there is no significant injustice.

  • City of Wolverhampton Council (24 013 984)

    Statement Closed after initial enquiries Other 22-Jan-2025

    Summary: We will not investigate this complaint about the Council’s withholding of information. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We consider the complainant has not suffered a significant personal injustice which justifies our involvement.

  • Newark & Sherwood District Council (24 014 287)

    Statement Closed after initial enquiries Planning applications 22-Jan-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

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