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Your search has 51938 results

  • Nazareth Care Charitable Trust (24 015 808)

    Statement Closed after initial enquiries Residential care 12-Dec-2024

    Summary: We will not investigate this complaint about Ms X’s mother’s stay in a care home in 2021. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late and there is no good reason to investigate.

  • Essex County Council (24 012 823)

    Statement Closed after initial enquiries Transport 12-Dec-2024

    Summary: We will not investigate this complaint about parking provision at assessment centres for Blue Badges. This is because there is insufficient evidence of fault causing injustice.

  • Walsall Metropolitan Borough Council (24 013 225)

    Statement Closed after initial enquiries Refuse and recycling 12-Dec-2024

    Summary: We will not investigate Miss X’s complaint about the Council’s decision she needs to pay for a replacement refuse bin after hers was stolen. This is because the matter has not caused Miss X a significant personal injustice which is serious enough to warrant an investigation.

  • Hertfordshire County Council (24 013 370)

    Statement Closed after initial enquiries Child protection 12-Dec-2024

    Summary: We will not investigate Mrs X’s historic complaint that she was raped when she was a teenager in the Council’s care over 20 years ago. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.

  • South Kesteven District Council (24 013 535)

    Statement Closed after initial enquiries Planning applications 12-Dec-2024

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant had the right to appeal to the Planning Inspector.

  • West Sussex County Council (24 013 727)

    Statement Closed after initial enquiries Child protection 12-Dec-2024

    Summary: We will not investigate this late complaint about the actions of a Council support worker. There is no good reason to exercise the discretion available to do so.

  • North Yorkshire Council (24 014 070)

    Statement Closed after initial enquiries Allocations 12-Dec-2024

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

  • Bassetlaw District Council (24 014 962)

    Statement Closed after initial enquiries Council tax support 12-Dec-2024

    Summary: We will not investigate this complaint about the Council’s decision that the complainant is not entitled to Council Tax Reduction. This is because the complainant can appeal to the Valuation Tribunal.

  • London Borough of Newham (24 015 042)

    Statement Closed after initial enquiries Parking and other penalties 12-Dec-2024

    Summary: We will not investigate Miss X’s complaint about the Council’s handling of a penalty charge notice. This is because it would be reasonable for Miss X to take the matter to the Traffic Enforcement Centre, which is part of Northampton County Court.

  • Cheshire West & Chester Council (24 011 914)

    Statement Closed after initial enquiries Noise 12-Dec-2024

    Summary: We will not investigate this complaint about the Council’s handling of noise nuisance complaints from Ms X’s business. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a significantly different outcome.

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