Decision search
Your search has 51938 results
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London Borough of Enfield (24 009 190)
Statement Upheld Allocations 11-Dec-2024
Summary: We have upheld Mrs X’s complaint about how the Council has considered her housing application. The Council has agreed to complete a new assessment. It would not be proportionate for us to investigate further.
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Sandwell Metropolitan Borough Council (24 009 418)
Statement Upheld Charging 11-Dec-2024
Summary: We will not investigate Ms X’ complaint about the Council’s incorrect advice about the cost of her mother, Mrs Y’s care. The Council has apologised, offered £500 to remedy the injustice caused and taken steps to prevent recurrence of the fault. Further investigation would not lead to a different outcome.
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Essex County Council (24 009 658)
Statement Closed after initial enquiries School transport 11-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for free school transport for his son. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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London Borough of Lambeth (24 009 795)
Statement Closed after initial enquiries Allocations 11-Dec-2024
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application because there is insufficient evidence of fault to justify our involvement.
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Trinity Homecare (Worcester Park) (24 010 226)
Statement Closed after initial enquiries Other 11-Dec-2024
Summary: We will not investigate this complaint about how an introductory care agency dealt with concerns about a care worker it supplied. Further investigation would not lead to a different outcome.
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Birmingham City Council (24 010 448)
Statement Closed after initial enquiries School transport 11-Dec-2024
Summary: We will not investigate this complaint about post-16 transport. The Council changed its original decision and agreed to provide specialist transport. This is the outcome Mrs X wanted. An investigation would not achieve anything more and the personal injustice caused is not significant enough to warrant an investigation.
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Norfolk County Council (24 010 456)
Statement Upheld Charging 11-Dec-2024
Summary: We will not investigate Ms X’s complaint about a lack of information about the cost of her mother’s care because the Council has offered a remedy for the uncertainty caused and further investigation would not lead to a different outcome.
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Sheffield City Council (24 010 508)
Statement Closed after initial enquiries Allocations 11-Dec-2024
Summary: We will not investigate this complaint about the Council’s decision not to award Mr X’s housing priority on the grounds of overcrowding. This is because there is no evidence to suggest fault by the Council.
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South Gloucestershire Council (24 010 556)
Statement Closed after initial enquiries Land 11-Dec-2024
Summary: We will not investigate this complaint about delays in the Council selling a piece of land. Further investigation would not lead to a different outcome.
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Surrey County Council (24 010 638)
Statement Closed after initial enquiries Special educational needs 11-Dec-2024
Summary: We will not investigate Mrs X’s complaint about the delivery of provision in her child’s Education, Health and Care Plan. This is because there is not enough evidence of fault by the Council. An investigation would be unlikely to add anything to the response Mrs X has already received or achieve a worthwhile outcome.