Decision search
Your search has 51938 results
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Sheffield City Council (24 006 007)
Statement Closed after initial enquiries Child protection 11-Dec-2024
Summary: We will not investigate this complaint about the actions of the Council’s children’s services. This is because the law prevents us from investigating what happened in court proceedings. There is insufficient evidence of fault regarding safeguarding decisions made by the Council and further investigation into other matters would not lead to a different outcome.
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Slough Borough Council (24 006 316)
Statement Closed after initial enquiries Special educational needs 11-Dec-2024
Summary: Mrs X complains there were failings in the way the Council dealt with her son’s special education needs and carried out an Education Health and Care (EHC) needs assessment causing distress and loss of educational provision. We will not investigate Mrs X’s concerns about the EHC needs assessment in 2022 to 2023 because the complaint is late. We will not investigate Mrs X’s complaints about the Council’s decision not to issue an EHC Plan, and when it did, the school setting for Y as Mrs X has the right of appeal against the decisions. So, we have ended our investigation.
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London Borough of Southwark (24 006 904)
Statement Upheld Special educational needs 11-Dec-2024
Summary: The Council was at fault for failing to deliver part of Y’s special educational needs support for a period of more than a school term. It should offer him a symbolic financial remedy to recognise his likely injustice.
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Sandwell Metropolitan Borough Council (24 007 058)
Statement Closed after initial enquiries Transport 11-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council initially refusing his blue badge application. This is because there is insufficient evidence of fault. In addition, the claimed fault has not caused any significant injustice.
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North Somerset Council (24 007 868)
Statement Closed after initial enquiries Trees 11-Dec-2024
Summary: We will not investigate this complaint about the Council not cutting back its tree behind the complainant’s property. We have not seen enough evidence of fault in the Council’s decision-making process to justify an investigation. And we cannot achieve the outcome the complainant is seeking.
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Tameside Metropolitan Borough Council (24 008 098)
Statement Closed after initial enquiries Other 11-Dec-2024
Summary: We will not investigate this complaint about fees for a temporary care home stay in 2022. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late and there is no good reason to exercise discretion to investigate it now.
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Devon County Council (23 007 738)
Statement Upheld Domiciliary care 11-Dec-2024
Summary: Mr X complained the Council has wrongly reduced his care package based on inaccurate information and without due regard to his disability. He complains this is affecting his health and wellbeing. We found there is no evidence of fault in the way the Council re-assessed Mr X’s care needs and reduced his care plan. However, the delays in responding to Mr Y’s complaints is fault.
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London Borough of Camden (23 010 375)
Statement Closed after initial enquiries Planning applications 11-Dec-2024
Summary: We will not investigate Ms X’s complaint that the Council failed to consider residents views before approving a planning application, did not consult her before approving the construction management plan and has failed to take enforcement action. There is not enough evidence of fault to justify an investigation.
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Transport for London (24 008 785)
Statement Closed after initial enquiries Noise 11-Dec-2024
Summary: We will not investigate this complaint about construction noise from the redevelopment of a tube station near the complainant’s home. It is unlikely we would find fault in the action of Transport for London.
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London Borough of Lambeth (24 009 058)
Statement Closed after initial enquiries Other 11-Dec-2024
Summary: We will not investigate Mr X’s complaint about a rent refund because there is no evidence of fault in the way the Council made its decision. We will also not investigate Mr X’s complaint about housing benefit because it is late.