Decision search
Your search has 51938 results
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London Borough of Harrow (24 012 043)
Statement Closed after initial enquiries Disabled children 13-Dec-2024
Summary: We will not investigate this complaint about the Council’s decision to refuse the complainants’ application and appeal for a Blue Badge for their son. This is because there is insufficient evidence of fault on the Council’s part.
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Suffolk County Council (24 011 316)
Statement Closed after initial enquiries Child protection 13-Dec-2024
Summary: We will not investigate this complaint about contact arrangements for Miss X’s children. Any complaint about the Council not adhering to the court order, or request for different contact arrangements is a matter only a court could resolve.
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Barnsley Metropolitan Borough Council (24 011 426)
Statement Closed after initial enquiries Antisocial behaviour 13-Dec-2024
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to take action against a social housing tenant for anti-social behaviour over a 5-year period. this complaint which was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner. We have no jurisdiction to investigate the actions of social housing landlords in the management of their tenancies.
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Lancashire County Council (24 011 449)
Statement Closed after initial enquiries Traffic management 13-Dec-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to carry out changes to the bus and parking arrangements where she lives. There is insufficient evidence of fault causing injustice which would warrant an investigation.
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London Borough of Merton (24 011 651)
Statement Closed after initial enquiries Trees 13-Dec-2024
Summary: We will not investigate this complaint about the Council’s actions concerning insurance claims for damage to properties caused by a tree. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable for the complainant to make a claim to the Council’s insurers in the first instance and then pursue his claim through the courts if necessary. Only the courts can determine liability.
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Ribble Valley Borough Council (24 012 235)
Statement Closed after initial enquiries Other 13-Dec-2024
Summary: We cannot investigate Ms X’s complaint about not being provided with information by the Council. The Information Commissioner’s Office decided on the matter while acting as a Tribunal, this puts it out of our jurisdiction. Ms X can appeal the Information Commissioner’s decision.
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London Borough of Brent (24 012 280)
Statement Closed after initial enquiries Drainage 13-Dec-2024
Summary: We will not investigate this complaint about how the Council responded to Mr X’s complaint about a statutory nuisance. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. Parts of the complaint are late, there is insufficient evidence of fault in the Council’s actions to justify investigating, and we cannot achieve the outcome the complainant is seeking.
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Newark & Sherwood District Council (24 012 493)
Statement Closed after initial enquiries Planning applications 13-Dec-2024
Summary: We will not investigate this complaint about the Council’s decision to grant retrospective planning permission for an extension to a school car park. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault, and we cannot achieve the outcome the complainant is seeking.
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Essex County Council (24 012 617)
Statement Closed after initial enquiries Other 13-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s response to consultation about a planning application. This is because the Council is not responsible for the decision and we cannot say its actions, whether fault or not, caused Mr X significant injustice. We cannot therefore recommend any remedy for Mr X or achieve any worthwhile outcome for him by investigating further.
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London Borough of Brent (24 012 771)
Statement Closed after initial enquiries Homelessness 13-Dec-2024
Summary: We will not investigate this late complaint about the Council’s decision to end its duty to relieve Miss X’s homelessness. It was reasonable for Miss X to use her statutory right of appeal to the county court, and there is also not a good reason for the delay in bringing the matter to the Ombudsman.