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  • Stockport Metropolitan Borough Council (25 004 855)

    Statement Closed after initial enquiries Other 19-Aug-2025

    Summary: We will not investigate Mr X’s complaint about inaccurate recording of data in breach of data protection regulations. The Information Commissioner’s Office is better placed to consider this.

  • Liverpool City Council (25 004 968)

    Statement Closed after initial enquiries Noise 19-Aug-2025

    Summary: We will not investigate this complaint about the way the Council proposes to gather evidence in Mr X’s complaint about suffering noise nuisance. There is insufficient evidence of fault to justify investigating.

  • Derbyshire County Council (25 005 518)

    Statement Upheld Alternative provision 19-Aug-2025

    Summary: Mrs X complained her child missed Year 6 of education with only limited part-time Alternative Provision of education at the end of the year. We found fault with the Council failing to suitably consider its Section 19 duty for 8 weeks in the academic year 2023/2024. We also found fault with the Council failing to meet its complaint timescales. The Council agreed to apologise to Mrs X for any avoidable frustrations its fault caused and pay Mrs X £600 in recognition of her child’s missed educational provision caused by its fault.

  • London Borough of Tower Hamlets (25 006 123)

    Statement Closed after initial enquiries Council tax 19-Aug-2025

    Summary: We will not investigate Mr Y’s complaint about Council costs incurred recovering a Council Tax debt. It is unlikely we would find fault.

  • London Borough of Brent (25 006 162)

    Statement Closed after initial enquiries Safeguarding 19-Aug-2025

    Summary: We will not investigate this complaint about Ms X’s contact with the Council. This is because further investigation would not lead to a different outcome.

  • Nottinghamshire County Council (25 006 214)

    Statement Closed after initial enquiries Child protection 19-Aug-2025

    Summary: We will not investigate Mr X’s complaint who says his neighbour is a risk to his and the neighbour’s children and that the Council has failed to safeguard them. Mr X’s complaint is made late and there is no good reason to consider it now. Mr X is also an unsuitable representative for his neighbour’s children.

  • Brighton & Hove City Council (25 006 511)

    Statement Closed after initial enquiries Councillor conduct and standards 19-Aug-2025

    Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. This is because we are unlikely to find fault.

  • Suffolk County Council (25 006 786)

    Statement Closed after initial enquiries Other 19-Aug-2025

    Summary: We will not investigate this complaint about a damage claim as it is reasonable to expect the complainant to resort to court action for the remedy she seeks.

  • Kent County Council (25 006 807)

    Statement Closed after initial enquiries Other 19-Aug-2025

    Summary: We cannot investigate Miss X’s complaint about the content of a social worker’s report and information shared with a court. This is because the law says the Ombudsman cannot investigate matters which have been or are being considered by a court.

  • Royal Borough of Greenwich (25 006 872)

    Statement Closed after initial enquiries Leisure and culture 19-Aug-2025

    Summary: We will not investigate Miss X’s complaint about an electrical wire injuring her on Council property. This is because there is not enough injustice to warrant an investigation and there is no worthwhile outcome we can achieve.

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