Decision search
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Statement Closed after initial enquiries Other 19-Aug-2025
Summary: We will not investigate Mr X’s complaint about an incident involving a Council employee. An investigation would be unlikely to lead to a different outcome.
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Lancashire County Council (25 003 442)
Statement Closed after initial enquiries Special educational needs 19-Aug-2025
Summary: We will not investigate this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment. Our intervention would not lead to a different outcome and is not therefore warranted.
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Oldham Metropolitan Borough Council (25 003 553)
Statement Closed after initial enquiries Trees 19-Aug-2025
Summary: We will not investigate this complaint about tree maintenance. This is because the complaint is late.
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London Borough of Hounslow (25 003 562)
Statement Closed after initial enquiries Parking and other penalties 19-Aug-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice (PCN). As Mr X appealed to London Tribunals, the matter is no longer within our remit.
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Plymouth City Council (25 003 646)
Statement Closed after initial enquiries Councillor conduct and standards 19-Aug-2025
Summary: We will not investigate this complaint about how the Council dealt with complaints about the conduct of councillors. This is because we are unlikely to find fault. The complainant has not suffered significant injustice as a result of any delays.
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London Borough of Southwark (25 004 187)
Statement Closed after initial enquiries Housing benefit and council tax benefit 19-Aug-2025
Summary: We will not investigate this complaint about the Council refusing Mr X’s housing benefit claims. This is because it is reasonable to expect Mr X to have used his right of appeal.
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London Borough of Redbridge (25 004 305)
Statement Closed after initial enquiries Parking and other penalties 19-Aug-2025
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice (PCN). This is because there is not enough evidence of fault by the Council.
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Tonbridge and Malling Borough Council (25 004 357)
Statement Closed after initial enquiries Enforcement 19-Aug-2025
Summary: We will not investigate this complaint about the Council’s failure to take enforcement action against a breach of planning control. The complaint is late and we have seen no reason why the complainant could not have come to us much sooner.
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London Borough of Waltham Forest (25 004 669)
Statement Closed after initial enquiries Parking and other penalties 19-Aug-2025
Summary: We will not investigate this complaint about a penalty charge notice. The Council has agreed to cancel the notice which is the outcome Mr X was seeking. It is unlikely an investigation by us would lead to a different outcome or achieve anything more.
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Buckinghamshire Council (25 004 737)
Statement Closed after initial enquiries Licensing 19-Aug-2025
Summary: We will not investigate the way the Council has informed Mr X that it intends to revoke his taxi licence. This is because it will be reasonable to expect Mr X to use his legal right to appeal to the magistrates’ court.