Decision search
Your search has 52372 results
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Rotherham Metropolitan Borough Council (24 021 699)
Statement Closed after initial enquiries Land 09-Jun-2025
Summary: We will not investigate this complaint that the Council should pay compensation for property damage and personal injury which occurred as a result of its handling of a land transfer. It is reasonable to expect the complainant to pursue a court remedy instead.
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London Borough of Tower Hamlets (24 021 838)
Statement Closed after initial enquiries Allocations 09-Jun-2025
Summary: We will not investigate Ms X’s complaint about the suitability of her temporary accommodation and her housing register priority banding. The Council is currently conducting a suitability review and if Ms X is unhappy with the outcome, she has a right of appeal through the courts. It has also agreed to review its housing priority banding decision, and it is reasonable to allow it to complete this process.
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London Borough of Barnet (24 021 902)
Statement Closed after initial enquiries Highway repair and maintenance 09-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to remove or relocate a tree close to the front of his driveway. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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London Borough of Ealing (24 022 014)
Statement Closed after initial enquiries Homelessness 09-Jun-2025
Summary: We will not investigate this complaint about the Council’s offer of long-term social housing. There is not enough evidence of fault to justify our involvement, nor have the Council’s actions caused a significant injustice.
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Bupa Care Homes (GL) Limited (24 022 037)
Statement Closed after initial enquiries Charging 09-Jun-2025
Summary: We will not investigate Mr X’s complaint about his father Mr Y’s Care Provider’s fee increases. There is not enough evidence of the Care Provider’s actions amounting to fault to warrant investigation. It would not be unreasonable for Mr X to go to court to get a strict interpretation of the care contract’s terms. Investigation would not achieve a different outcome nor achieve the complaint outcomes Mr X seeks.
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London Borough of Southwark (24 022 211)
Statement Upheld Allocations 09-Jun-2025
Summary: We have upheld Ms X’s complaint about the Council’s delay in processing her housing register application and its failure to provide proper reasons for the decision of its social welfare panel. The Council remedied the injustice caused by its delay during the complaints process. It has agreed to carry out a further review of Ms X’s housing register application to remedy the uncertainty caused by its previous decision.
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Lancashire County Council (24 022 214)
Statement Closed after initial enquiries Highway repair and maintenance 09-Jun-2025
Summary: We will not investigate this complaint that the Council has failed to properly deal with flooding on the complainant’s road over many years. This is because:
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Buckinghamshire Council (24 022 222)
Statement Closed after initial enquiries Special educational needs 09-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to carry out an Education Health and Care Needs Assessment or the Councils’ actions in relation to his daughter’s personal budget. These complaints are late and there are no good reasons to exercise discretion to accept this late complaint now.
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East Sussex County Council (24 022 403)
Statement Closed after initial enquiries Special educational needs 09-Jun-2025
Summary: We cannot investigate Mrs Y’s complaint the Council failed to arrange a suitable school placement or alternative educational provision for her child. These matters overlap with SEND Tribunal appeals about her child’s Education, Health and Care Plan. And we cannot investigate her complaint about the actions of a school.
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Epping Forest District Council (24 022 516)
Statement Closed after initial enquiries Enforcement 09-Jun-2025
Summary: We will not investigate this complaint about the Council’s failure to take enforcement action against a reported breach of planning control. There is not enough evidence of fault in the Council’s actions to justify an investigation.