Decision search
Your search has 56921 results
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London Borough of Islington (25 016 837)
Statement Closed after initial enquiries Other 05-Mar-2026
Summary: We will not investigate this complaint about the Council’s failure to take responsibility for its management agent’s poor tenancy management of council housing. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner. We cannot investigate complaints about the management of social housing tenancies.
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Eastbourne Borough Council (25 016 871)
Statement Closed after initial enquiries Council tax 05-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax. This is because there is no significant injustice and the Council has taken appropriate action. We cannot investigate The Valuation Office Agency’s actions.
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London Borough of Barking & Dagenham (25 016 944)
Statement Closed after initial enquiries Housing benefit and council tax benefit 05-Mar-2026
Summary: We will not investigate this complaint about a claim for a discretionary housing payment. This is because there is not enough evidence of fault by the Council to warrant investigation.
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London Borough of Hammersmith & Fulham (25 017 042)
Statement Closed after initial enquiries Local welfare payments 05-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision to decline his application for a Local Support Payment. This is because there is not enough evidence of fault to justify an investigation.
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Reigate & Banstead Borough Council (25 017 087)
Statement Closed after initial enquiries Enforcement 05-Mar-2026
Summary: We will not investigate Ms X’s complaint about the Council’s decision to issue an Enforcement Notice. Ms X has already appealed to the Planning Inspector and the law says we cannot investigate a complaint if someone has appealed to a government minister. Ms X also complains the Council failed to correctly respond to a subject access request. We consider it reasonable for Ms X to complain to the Information Commissioner’s Office which deals with such matters.
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Devon County Council (25 017 609)
Statement Upheld Other 05-Mar-2026
Summary: We will not investigate this complaint about the conduct of a highways officer. This is because we are satisfied with the actions the Council has taken. It upheld the complaint, spoke with the officer, and apologised to the complainant for the distress and confusion. It is unlikely an Ombudsman investigation would add anything further.
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Birmingham City Council (25 017 862)
Statement Closed after initial enquiries Parking and other penalties 05-Mar-2026
Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. It is reasonable to expect the complainant to apply to the Traffic Enforcement Centre to seek to regain their appeal rights, and then to appeal to a tribunal.
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Redcar & Cleveland Council (25 018 174)
Statement Closed after initial enquiries Council tax support 05-Mar-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his council tax account. The Council has recently started court proceedings, so we have no power to investigate.
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Devon County Council (25 018 459)
Statement Closed after initial enquiries Transport 05-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for a renewal of her blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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City of Bradford Metropolitan District Council (25 018 482)
Statement Closed after initial enquiries Other 05-Mar-2026
Summary: We will not investigate this complaint about the seizure of Miss X’s horse by the Council. There is not enough evidence of fault to justify an investigation.