Decision search
Your search has 58551 results
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Bolton Metropolitan Borough Council (25 017 946)
Statement Closed after initial enquiries Other 23-Jun-2026
Summary: We will not investigate this complaint about the Council’s failure to ensure that a development close to Mr X’s home complies with planning conditions. Further investigation will not lead to a different outcome and we cannot achieve the outcome Mr X is seeking.
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North Kesteven District Council (25 019 301)
Statement Upheld Allocations 23-Jun-2026
Summary: We will not investigate this complaint about how the Council dealt with Miss X’s housing application. The Council has accepted that it overlooked information provided by Miss X and has agreed to backdate her housing banding.
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London Borough of Waltham Forest (25 020 391)
Statement Upheld Other 23-Jun-2026
Summary: We will not investigate this complaint about the Council issuing a fixed penalty notice to Ms X. This is because the Council has provided a suitable remedy to recognise the injustice caused by the delays.
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Telford & Wrekin Council (25 020 736)
Statement Closed after initial enquiries Council tax 23-Jun-2026
Summary: We will not investigate this complaint about the Council’s failure to take Miss X’s circumstances into account when recovering council tax debt. This is because Miss X had right of appeal regarding her complaint about council tax reduction and her complaint from several years ago concerning council tax is out on time. An investigation would be unlikely to find fault with the remaining aspects of Miss X’s complaint.
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Rossendale Borough Council (25 020 806)
Statement Closed after initial enquiries Planning applications 23-Jun-2026
Summary: We will not investigate this complaint about the handling of a planning application because we are unlikely to add anything further to the Council’s response. It is also not yet possible to say if the complainants have suffered significant injustice.
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Statement Upheld Special educational needs 23-Jun-2026
Summary: We upheld part of Mrs X’s complaint about how the Council handled her child’s Education and Health Care Plan. The Council agreed to resolve the complaint early by paying Mrs X a symbolic payment to acknowledge the injustice caused. We will not investigate the remaining issues complained about as we are unlikely to find fault in relation to some of the issues and Mrs X has used her right to appeal.
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Suffolk County Council (25 021 122)
Statement Closed after initial enquiries Special educational needs 23-Jun-2026
Summary: We cannot investigate part of Mrs X’s complaint about the Council’s decisions when making her child’s Education, Health and Care Plan because she used her right to appeal to a tribunal, and the law says we cannot investigate. We will not investigate the remainder because the tests in our Assessment Code are not met.
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Suffolk County Council (25 021 829)
Statement Closed after initial enquiries Alternative provision 23-Jun-2026
Summary: We will not investigate Miss X’s complaint that the Council failed to secure a package of Alternative Provision for her child because the claimed injustice is not significant enough.
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Worcestershire County Council (25 021 839)
Statement Closed after initial enquiries Disabled facilities grants 23-Jun-2026
Summary: We will not investigate this complaint about a Disabled Facilities Grant. Part of the complaint is late, and an investigation is unlikely to lead to a different outcome.
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Hertfordshire County Council (25 021 920)
Statement Closed after initial enquiries Highway adoption 23-Jun-2026
Summary: We will not investigate this complaint about the Council’s delay in ensuring completion of highway works. This is because any injustice is not significant enough to justify our involvement.