Decision search
Your search has 58551 results
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Dover District Council (25 023 850)
Statement Closed after initial enquiries Planning applications 24-Jun-2026
Summary: We cannot investigate this complaint about the Council’s handling of the complainant’s planning application. The law does not allow us to investigate where the complainant has already used their right of appeal to the Planning Inspectorate. In addition, an investigation is unlikely to be able to establish whether officers acted with fault during conversations with the complainant.
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Bolton Metropolitan Borough Council (25 024 018)
Statement Closed after initial enquiries Refuse and recycling 24-Jun-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision she will need to pay for a replacement bin after hers was damaged. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Mansfield District Council (25 024 914)
Statement Closed after initial enquiries Refuse and recycling 24-Jun-2026
Summary: We will not investigate this complaint about the noise created by the Council’s glass recycling collection. This is because there is insufficient evidence of fault by the Council, and insufficient personal injustice to warrant further investigation.
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Blackburn with Darwen Council (25 025 922)
Statement Closed after initial enquiries Council tax 24-Jun-2026
Summary: We will not investigate this complaint about two council tax summonses. We cannot investigate court proceedings. There is not enough evidence of fault in other matters to justify investigation.
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Statement Closed after initial enquiries Assessment and care plan 24-Jun-2026
Summary: We will not investigate a complaint by Mrs D about a change in funding by a Council and Integrated Care Board for her son, Mr E’s, joint package of care. The Council and Integrated Care Board has not reduced the care package so we would be unlikely to find a fault leading to a significant injustice to Mrs D and Mr E.
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Statement Closed after initial enquiries Assessment and funding 24-Jun-2026
Summary: We will not investigate a complaint by Mrs D about a change in funding by a Council and Integrated Care Board for her son, Mr E’s, joint package of care. The Council and Integrated Care Board has not reduced the care package so we would be unlikely to find a fault leading to a significant injustice to Mrs D and Mr E.
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Rotherham Metropolitan Borough Council (25 026 554)
Statement Closed after initial enquiries Child protection 24-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s child protection actions in 2018. The complaint is very late and there are no good reasons to exercise discretion to consider it now. Also, the law prevents us from investigating any matters that have been considered in court.
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Cheshire East Council (25 026 906)
Statement Closed after initial enquiries Refuse and recycling 24-Jun-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision she would need to pay for a replacement bin after hers was damaged. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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London Borough of Tower Hamlets (25 027 228)
Statement Closed after initial enquiries Commercial and contracts 24-Jun-2026
Summary: We will not investigate this complaint about a commercial lease between Mrs X and the Council. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.
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Kirklees Metropolitan Borough Council (26 000 297)
Statement Closed after initial enquiries Enforcement 24-Jun-2026
Summary: We will not investigate this complaint alleging a lack of enforcement against breaches of planning control from two years ago. The complaint is late, and there is no good reason why the complainant could not have contacted us much sooner.