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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52507 results

London Borough of Havering (24 020 938)

Statement Closed after initial enquiries Allocations 08-Jun-2025

Summary: We will not investigate this complaint about how the Council dealt with Miss X’s housing application. This is because it is reasonable for her to use her right of appeal to the Council.
Essex County Council (24 020 995)

Statement Closed after initial enquiries Special educational needs 08-Jun-2025

Summary: We will not investigate most of Mrs X’s complaint that the Council failed to deliver the content of her family member’s Education, Health and Care Plan because the claimed injustice is not significant enough to warrant an investigation by the Ombudsman. We will not investigate the remainder because there is insufficient evidence of fault.
Brighton & Hove City Council (24 021 182)

Statement Closed after initial enquiries Antisocial behaviour 08-Jun-2025

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her complaint about antisocial behaviour from a neighbour. It is unlikely an investigation would lead to a different outcome or achieve what Ms X wants.
Anchor Hanover Group (24 021 227)

Statement Closed after initial enquiries Residential care 08-Jun-2025

Summary: We will not investigate Mrs X’s complaint the Care Home was failing to safeguard her mother. The Office of Public Guardian is best placed to consider her concerns, and further investigation would not lead to a different outcome.
Bury Metropolitan Borough Council (24 021 716)

Statement Closed after initial enquiries Other 08-Jun-2025

Summary: We will not investigate this complaint about the Council’s treatment of a supported living provider. There is not enough evidence of fault to justify our involvement.
Suffolk County Council (24 021 934)

Statement Closed after initial enquiries Assessment and care plan 08-Jun-2025

Summary: We will not investigate this complaint about the Council’s failure to share information and delays in complaint handling. The Council’s actions have not caused a significant enough injustice to justify an Ombudsman investigation and it is unlikely we would achieve any worthwhile outcome.
London Borough of Lambeth (25 000 388)

Statement Closed after initial enquiries Assessment and care plan 08-Jun-2025

Summary: We will not investigate Mrs X’s complaint about Adult Social Care. Mrs X complained about the staff working with her late relative. The complaints are late and there are not sufficient good reasons for the delay in bringing these matters to the Ombudsman.
Liverpool City Council (25 000 519)

Statement Closed after initial enquiries Child protection 08-Jun-2025

Summary: We will not investigate Mr X’s complaint about the actions of the social worker allocated to his children’s case. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst the case remains subject to ongoing court proceedings.
Somerset Council (25 000 725)

Statement Closed after initial enquiries Council tax 08-Jun-2025

Summary: We will not investigate Miss X’s complaint about her council tax bill. This is because there is not enough evidence of fault to justify an investigation and investigation would not add to the one carried out by the Council or achieve a different outcome.
City of Wolverhampton Council (25 001 364)

Statement Closed after initial enquiries Housing benefit and council tax benefit 08-Jun-2025

Summary: We will not investigate this complaint about the Council’s decision to recover a housing benefit overpayment. This is because it is reasonable to expect Miss X to use her right of appeal to the First Tier Tribunal.

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