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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52507 results

Transport for London (25 001 960)

Statement Closed after initial enquiries Parking and other penalties 10-Jun-2025

Summary: We will not investigate this complaint about a penalty charge notice. This is because it would have been reasonable for Mr X to use his right of appeal to London Tribunals.
London Borough of Lewisham (25 002 083)

Statement Upheld Other 10-Jun-2025

Summary: Miss X complained the Council failed to deliver services to her child. She also complained about its complaint handling. We found the Council was at fault. Miss X did not have the opportunity to have her complaint properly considered via the children’s statutory complaints procedure. The Council will apologise to Miss X, make a symbolic payment to her, and complete the complaints procedure without further delay.
Sefton Metropolitan Borough Council (25 002 341)

Statement Closed after initial enquiries Other 10-Jun-2025

Summary: We will not investigate this complaint about the Council’s pre-application planning advice. This is because it is unlikely an investigation would add to the Council’s response or achieve any more for the complainant.
City of Bradford Metropolitan District Council (25 002 807)

Statement Closed after initial enquiries Council tax 10-Jun-2025

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
North Yorkshire Council (25 002 930)

Statement Closed after initial enquiries Other 10-Jun-2025

Summary: We will not investigate this complaint about an incorrectly addressed Council Tax bill. This is because the Council investigated Mr X’s complaint and responded to it, and we would not be able to add to the Council’s response. Additionally, there is another body better placed to consider parts of Mr X’s complaint.
London Borough of Richmond upon Thames (25 002 946)

Statement Closed after initial enquiries Council tax 10-Jun-2025

Summary: We will not investigate this complaint about Council tax banding because it is against a body out of jurisdiction and is also out of time.
London Borough of Southwark (25 003 117)

Statement Closed after initial enquiries Council tax 10-Jun-2025

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
Walsall Metropolitan Borough Council (25 003 203)

Statement Closed after initial enquiries Council tax 10-Jun-2025

Summary: We will not investigate this complaint about Council tax liability and premiums because there is a right of appeal to a Valuation Tribunal.
Holy Cross Catholic High School (25 004 030)

Statement Closed after initial enquiries School admissions 10-Jun-2025

Summary: We will not investigate Mr X’s complaint about a school admissions appeal panel refusing his appeal. It is unlikely we would find fault which caused Mr X to lose out on a school place.
North Northamptonshire Council (25 004 753)

Statement Closed after initial enquiries Highway repair and maintenance 10-Jun-2025

Summary: We will not investigate Mr B’s complaint that his vehicle was damaged by a pothole which the Council had failed to repair. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

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