Decision search

What's this ?

Organisation
Organisation name:

Organisation type:
Decision type
Statements Reports Both
Reference number
Reference number:
Date range
From To
Sort Results
Descending (latest first) Ascending (oldest first)

Advanced search

Exclude (NOT)
Subject area
Category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category
Advanced options

Decision reason: Closed after initial enquiries Not upheld Upheld

Show advanced search

Your search has 52507 results

Milton Keynes Council (24 017 863)

Statement Closed after initial enquiries Other 09-Jun-2025

Summary: We will not investigate Mr X’s complaint about the decision to issue a fixed penalty notice for his child’s unauthorised absence from school. The authority to issue the notice belongs to a school’s headteacher and the Council’s role is only ancillary to that. We have no powers to investigate the actions of a school and there is not enough evidence of fault by the Council.
London Borough of Ealing (24 022 014)

Statement Closed after initial enquiries Homelessness 09-Jun-2025

Summary: We will not investigate this complaint about the Council’s offer of long-term social housing. There is not enough evidence of fault to justify our involvement, nor have the Council’s actions caused a significant injustice.
Bupa Care Homes (GL) Limited (24 022 037)

Statement Closed after initial enquiries Charging 09-Jun-2025

Summary: We will not investigate Mr X’s complaint about his father Mr Y’s Care Provider’s fee increases. There is not enough evidence of the Care Provider’s actions amounting to fault to warrant investigation. It would not be unreasonable for Mr X to go to court to get a strict interpretation of the care contract’s terms. Investigation would not achieve a different outcome nor achieve the complaint outcomes Mr X seeks.
London Borough of Southwark (24 022 211)

Statement Upheld Allocations 09-Jun-2025

Summary: We have upheld Ms X’s complaint about the Council’s delay in processing her housing register application and its failure to provide proper reasons for the decision of its social welfare panel. The Council remedied the injustice caused by its delay during the complaints process. It has agreed to carry out a further review of Ms X’s housing register application to remedy the uncertainty caused by its previous decision.
Lancashire County Council (24 022 214)

Statement Closed after initial enquiries Highway repair and maintenance 09-Jun-2025

Summary: We will not investigate this complaint that the Council has failed to properly deal with flooding on the complainant’s road over many years. This is because:
Buckinghamshire Council (24 022 222)

Statement Closed after initial enquiries Special educational needs 09-Jun-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to carry out an Education Health and Care Needs Assessment or the Councils’ actions in relation to his daughter’s personal budget. These complaints are late and there are no good reasons to exercise discretion to accept this late complaint now.
East Sussex County Council (24 022 403)

Statement Closed after initial enquiries Special educational needs 09-Jun-2025

Summary: We cannot investigate Mrs Y’s complaint the Council failed to arrange a suitable school placement or alternative educational provision for her child. These matters overlap with SEND Tribunal appeals about her child’s Education, Health and Care Plan. And we cannot investigate her complaint about the actions of a school.
Epping Forest District Council (24 022 516)

Statement Closed after initial enquiries Enforcement 09-Jun-2025

Summary: We will not investigate this complaint about the Council’s failure to take enforcement action against a reported breach of planning control. There is not enough evidence of fault in the Council’s actions to justify an investigation.
Cheshire West & Chester Council (24 022 590)

Statement Closed after initial enquiries Special educational needs 09-Jun-2025

Summary: We will not investigate this complaint about delay following the annual review of an Education, Health and Care Plan. An investigation by the Ombudsman would not lead to a different outcome and so our further involvement is not warranted.
Royal Borough of Kensington & Chelsea (24 022 785)

Statement Closed after initial enquiries Child protection 09-Jun-2025

Summary: We will not investigate this complaint about the actions of staff working on behalf of the Council when Mr X’s child was kicked by an older child who should not have been present. Investigation by us would not be likely to add to the Council’s own investigation or lead to the outcome Mr X is seeking.

Back
81
82
83
84
85
86
87
88
89
90
Next

Cookie name	Description	Action
ASPSESSIONID	This helps the site to function smoothly during your visit. For example, remembering your display settings and online complaint form preferences.
CookieNotice.Analytics	Used to remember your choice for analytical cookies.
TH_TOOLBAR_SETTINGS	Stores an object containing user specific settings for the Browsealoud toolbar such as dialog positions and button states. No personally identifiable data is stored.
API_SETTINGS	Stores an object containing user specific API settings for the Browsealoud toolbar such as voice and language selection, user preferences set in the toolbar settings panel and selected styles for word highlighting. No personally identifiable data is stored.
audioalert	Stores a value ‘audioalert = true’ after the first Browsealoud audio alert.
__utma	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmt	Used to throttle request rate.	BrowseAloud v.3 documentation Privacy policy
__utmb	Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmc	Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the__utmbcookie to determine whether the user was in a new session/visit.	BrowseAloud v.3 documentation Privacy policy
__utmz	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
_ga	Used to distinguish users. The ID is used only to identify the session for the statistics and is completely anonymous.	BrowseAloud v.3 documentation Privacy policy
_gat_UA-4669579-11	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.	BrowseAloud v.3 documentation Privacy policy
_gid	Used to distinguish users.	BrowseAloud v.3 documentation Privacy policy

Company	Description	Action
Google Inc = _ga	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gid	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gat	Google Analytics tracking cookie. Used to manage the rate at which page view requests are made.	Terms and conditions Privacy policy

www.lgo.org.uk has experienced a problem

Decision search

Advanced search

Your search has 52507 results

Review your privacy settings