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Your search has 55054 results

  • Birmingham City Council (25 006 062)

    Statement Closed after initial enquiries Parking and other penalties 17-Sep-2025

    Summary: We will not investigate this complaint about a penalty charge notice. This is because it is reasonable to expect Miss X to apply to the Traffic Enforcement Centre to make a late witness statement/statutory declaration.

  • Devon County Council (25 006 311)

    Statement Closed after initial enquiries Special educational needs 17-Sep-2025

    Summary: We cannot investigate Mr X’s complaint about the college named in his daughter’s Education, Health and Care Plan. Mr X has used his right of appeal to a tribunal and so the complaint is outside our jurisdiction.

  • Guildford Borough Council (25 006 579)

    Statement Closed after initial enquiries Planning applications 17-Sep-2025

    Summary: We will not investigate Mrs X’s complaint about how the Council considered a planning application. This is because we do not start an investigation where there is not enough evidence of fault or when an investigation is unlikely to lead to a different outcome.

  • Manchester City Council (25 006 610)

    Statement Closed after initial enquiries Parking and other penalties 17-Sep-2025

    Summary: We will not investigate this complaint about a penalty charge notice and the Council’s use of enforcement agents. This is because Mr X had a right of appeal to the Traffic Penalty Tribunal, and it is reasonable to expect him to have used this. The Council has also considered his request for reasonable adjustments and gave him the opportunity to pay the penalty charge notice directly to them.

  • Transport for London (25 006 930)

    Statement Closed after initial enquiries Parking and other penalties 17-Sep-2025

    Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mr Y to appeal to the Traffic Enforcement Centre and the London Tribunals.

  • Nuneaton & Bedworth Borough Council (25 007 065)

    Statement Closed after initial enquiries Council tax support 17-Sep-2025

    Summary: We will not investigate Mr X’s complaint about his claim for a council tax reduction. This is because there is not enough evidence of fault by the Council to warrant an investigation.

  • Brighton & Hove City Council (25 007 185)

    Statement Closed after initial enquiries Other 17-Sep-2025

    Summary: We will not investigate Mr X’s complaint about the Council removing his plant from his garden wall. This is because the Council has already taken suitable action to remedy the matter and there is nothing further we would add or recommend were we to also investigate.

  • Derbyshire County Council (25 004 441)

    Statement Closed after initial enquiries Child protection 17-Sep-2025

    Summary: We will not investigate X’s complaint about the actions of the Council’s Local Authority Designated Officer (LADO) regarding a safeguarding referral the Council made to a professional regulator and the Disclosure and Barring Service (DBS). There is insufficient evidence of fault.

  • Cheshire West & Chester Council (25 004 468)

    Statement Closed after initial enquiries Special educational needs 17-Sep-2025

    Summary: We will not investigate X’s complaint about the Council’s failure to sign a contract for their child, Y’s, school which meant they missed out on four transition half-days. This is because the Council apologised, offered a symbolic payment, and an investigation is unlikely to achieve a different outcome.

  • Leicester City Council (25 004 636)

    Statement Closed after initial enquiries Council tax 17-Sep-2025

    Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s application for discretionary council tax relief. This is because it relates to events that took place more than 12 months ago; it would have been reasonable for Mr X to bring this complaint to us sooner. In addition, as this complaint relates to a council tax exemption, this is a matter for the Valuation Tribunal.

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