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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

Wiltshire Council (24 023 062)

Statement Closed after initial enquiries Other 13-Oct-2025

Summary: We cannot investigate Miss X’s complaint about the Council taking her money and wrongly accusing her friend of abusing her. This is because the complaint is closely related to her concerns which are being addressed by the Court of Protection. It is not in our jurisdiction to investigate relative matters which are subject to legal proceedings.
Sandwell Metropolitan Borough Council (25 000 022)

Statement Closed after initial enquiries Other 13-Oct-2025

Summary: We will not investigate Mr X’s complaint about the public procurement process because there is not enough evidence of fault by the Council to justify our involvement. It is reasonable to expect Mr X to go to court or another better placed body if he considers the Council has acted unlawfully.
Leicester City Council (25 005 396)

Statement Closed after initial enquiries Other 13-Oct-2025

Summary: We will not investigate this complaint about a Council officer declining to allow Mrs X’s husband to accompany her into an interview. There is not enough evidence of fault by the Council to warrant investigation. We would also be unlikely to recommend more than the Council has already offered by refunding an application fee and offering to re-run the process with Mrs X’s husband present at the interview.
Warwickshire County Council (25 005 491)

Statement Upheld Adoption 13-Oct-2025

Summary: We will not investigate this complaint about how the Council completed an adoption assessment. We could not add to the Council’s previous investigation.
North Somerset Council (25 005 572)

Statement Closed after initial enquiries Council tax 13-Oct-2025

Summary: We will not investigate this complaint about the Council’s management of Mr X’s council tax account. This is because an investigation would be unlikely to result in a different outcome.
London Borough of Bexley (25 005 759)

Statement Closed after initial enquiries Homelessness 13-Oct-2025

Summary: We will not investigate Ms Y’s complaint about the Council ending the main housing duty as it was reasonable to expect Ms Y to have requested a review of the decision within the required timescale. We will not investigate Ms Y’s complaint about the delay in making an offer of permanent accommodation as there is insufficient evidence of fault to justify an investigation.
Torridge District Council (25 001 786)

Statement Closed after initial enquiries Antisocial behaviour 13-Oct-2025

Summary: We will not investigate this complaint about the Council’s failure to take enforcement action against Mr X’s neighbour for feeding wild birds in his garden. This is because an investigation is unlikely to find fault, and it is unlikely we could add to the response provided by the Council’s investigation.
City of York Council (25 003 727)

Statement Closed after initial enquiries Council tax 13-Oct-2025

Summary: We will not investigate Mr X’s complaint about the Council’s management of his council tax account and discrimination he is unhappy about. This is because any injustice experienced is insufficient to warrant an investigation.
London Borough of Tower Hamlets (25 004 460)

Statement Closed after initial enquiries Disabled children 13-Oct-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her child’s application for a blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
Bournemouth, Christchurch and Poole Council (25 004 726)

Statement Closed after initial enquiries Fostering 13-Oct-2025

Summary: We will not investigate X’s complaint about children service’s handling of an allegation against a foster carer. There are other bodies better placed to consider a social worker’s professionalism, data protection issues and X’s deregistration. We are unlikely to find fault in a complaint handling issue and the questions posed to them.

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