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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52300 results

Essex County Council (24 017 445)

Statement Upheld Special educational needs 31-Mar-2025

Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
Reading Borough Council (24 017 464)

Statement Closed after initial enquiries Planning applications 31-Mar-2025

Summary: We will not investigate Mr X’s complaint that the Council failed to address concerns raised about a neighbouring development. This is because there is not enough evidence of fault or injustice to justify investigating, and further investigation would not lead to a different outcome.
London Borough of Southwark (24 017 553)

Statement Closed after initial enquiries Allocations 31-Mar-2025

Summary: We will not investigate this complaint the Council did not processed a housing register application. That is because the complaint is late.
City of York Council (24 017 559)

Statement Closed after initial enquiries Trees 31-Mar-2025

Summary: We will not investigate this complaint about the Council charging the complainant for removing wood from his fallen tree from the highway. We cannot decide whether the Council is liable for the cost. This is a matter for the Council’s insurer or the courts. Also, we will not investigate a complaint that the Council has failed to provide information. It is reasonable to expect Mr X to complain to the Information Commissioner’s Office on this point.
Northumberland County Council (24 017 641)

Statement Closed after initial enquiries Enforcement 31-Mar-2025

Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault.
Buckinghamshire Council (24 017 642)

Statement Upheld Special educational needs 31-Mar-2025

Summary: We upheld Miss X’s complaint about delays in the Education, Health and Care process regarding her child, Y. The Council agreed to resolve the complaint early by apologising to Miss X and paying her a symbolic payment to acknowledge the injustice caused.
Suffolk County Council (24 017 663)

Statement Closed after initial enquiries Special educational needs 31-Mar-2025

Summary: We will not investigate this complaint about the Council failing to deliver provision in an Education, Health and Care Plan. The Council has offered a suitable remedy and an investigation by the Ombudsman would not lead to a different outcome.
Southampton City Council (24 019 995)

Statement Closed after initial enquiries Street furniture and lighting 31-Mar-2025

Summary: We will not investigate this complaint about the siting of a bus stop. This is because the complaint is late without good reasons to exercise discretion to investigate it now.
Barnsley Metropolitan Borough Council (24 020 006)

Statement Closed after initial enquiries Parking and other penalties 31-Mar-2025

Summary: We will not investigate Mr X’s complaint about how the Council handled his application for a parking permit. There is not enough evidence of fault by the Council to warrant an investigation by us.
London Borough of Lewisham (24 020 542)

Statement Closed after initial enquiries Parking and other penalties 31-Mar-2025

Summary: We cannot investigate this complaint about Penalty Charge Notices because Mr Y has already used his right to appeal to the Traffic Enforcement Centre.

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