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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52687 results

Calderdale Metropolitan Borough Council (24 021 722)

Statement Closed after initial enquiries Rights of way 04-Jun-2025

Summary: We will not investigate this complaint about gates on a right of way as the matter has been resolved.
Stockton-on-Tees Borough Council (24 021 762)

Statement Closed after initial enquiries Trees 04-Jun-2025

Summary: We will not investigate this complaint about the Council failing to make reasonable adjustments to help the complainant resolve issues caused by a tall tree at a neighbouring property. There is insufficient evidence of fault in the way the Tree & Woodland department responded, and any concerns about the involvement of the Adult Social Care team are premature, as they have not been considered under the Council’s complaints procedure.
Southampton City Council (24 021 862)

Statement Closed after initial enquiries Assessment and care plan 04-Jun-2025

Summary: We will not investigate Ms X’s complaint about an officer’s conduct during an adult social care review. It is unlikely an investigation would achieve anything more and we could not achieve what she wants.
Bath and North East Somerset Council (25 000 198)

Statement Closed after initial enquiries Other 04-Jun-2025

Summary: We will not investigate Ms X’s complaint about the content of the Council’s assessment for her child. The complaint is late and there is no good reason to decide to investigate now. In any case, there is insufficient evidence of fault to justify our involvement.
London Borough of Haringey (25 000 669)

Statement Closed after initial enquiries Parking and other penalties 04-Jun-2025

Summary: We will not investigate this complaint about the contents of a ‘notice of enforcement’ issued by the Council’s enforcement agents. This is because the fault Mr X alleges did not cause him significant injustice.
London Borough of Hounslow (25 001 026)

Statement Closed after initial enquiries Highway repair and maintenance 04-Jun-2025

Summary: We will not investigate Mr B’s complaint about the Council failing to maintain the road where he lives. This is because it is reasonable for Mr B to apply for a court order requiring the Council to repair the road.
Transport for London (25 001 495)

Statement Closed after initial enquiries Parking and other penalties 04-Jun-2025

Summary: We will not investigate this complaint about Transport for London’s issue and handling of three penalty charge notices for contraventions of the ultra-low emission zone scheme. This is because there is not enough evidence of fault to warrant an investigation.
Royal Borough of Kingston upon Thames (25 001 761)

Statement Closed after initial enquiries Private housing 04-Jun-2025

Summary: We will not investigate Ms X’s complaint about the Council’s decision to inspect a property that she rents out. This is because there is no evidence of a significant injustice to warrant an investigation.
London Fire Commissioner (25 002 325)

Statement Closed after initial enquiries Other 04-Jun-2025

Summary: We will not investigate this complaint about the recording of a fire by the Authority. This is because there is not enough evidence of fault by the Authority, and we cannot achieve the outcome Mr X wants.
Derby City Council (25 002 890)

Statement Closed after initial enquiries Parking and other penalties 04-Jun-2025

Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect the complainant to have followed the appeal procedure provided in law.

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