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Decision reason: Closed after initial enquiries Not upheld Upheld

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Burnley Borough Council (25 012 352)

Statement Closed after initial enquiries Planning applications 26-Nov-2025

Summary: We will not investigate this complaint about the Council refusing the complainant’s planning application. It is reasonable to expect the complainant to have used her right of appeal against the decision, and there is insufficient evidence of fault in the way the Council considered the proposal.
London Borough of Lambeth (25 012 972)

Statement Closed after initial enquiries Planning applications 26-Nov-2025

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
Folkestone & Hythe District Council (25 013 403)

Statement Closed after initial enquiries Other 26-Nov-2025

Summary: We will not investigate this complaint about a data breach. This is because the Information Commissioner is better placed to deal with the matter. How Mr X was spoken to about the matter has not caused him a significant enough injustice to warrant our further involvement.
London Borough of Redbridge (25 013 497)

Statement Closed after initial enquiries Enforcement 26-Nov-2025

Summary: We will not investigate this complaint about the Council deciding not to take planning enforcement action against a window inserted at a property next to the complainant’s home. It is reasonable to expect the complainant to have contacted us sooner, and there is insufficient evidence of fault in the way the Council reached its decision.
London Borough of Bexley (25 014 123)

Statement Closed after initial enquiries Parking and other penalties 26-Nov-2025

Summary: We cannot investigate this complaint about a dropped kerb installation. Mr X has started proceedings in the courts, and the law does not allow us to investigate this matter.
Leicester City Council (25 014 277)

Statement Closed after initial enquiries Other 26-Nov-2025

Summary: We will not investigate this complaint about Business rates liability because this is a matter for the Valuation Office Agency; a body out of jurisdiction. Any liability can also be challenged in the court.
Wychavon District Council (25 015 906)

Statement Closed after initial enquiries Leisure and culture 26-Nov-2025

Summary: We will not investigate Ms Z’s complaint about the Council’s design process for a leisure facility. This is because it is unlikely our involvement could achieve anything more than the Council’s response and we could not achieve the outcome Ms Z wants.
London Borough of Enfield (25 016 319)

Statement Closed after initial enquiries Traffic management 26-Nov-2025

Summary: We will not investigate this complaint about traffic signs leading up to a bus gate. This is because Mr X could reasonably have used his appeal right.
Halton Borough Council (25 016 396)

Statement Closed after initial enquiries Parking and other penalties 26-Nov-2025

Summary: We will not investigate this complaint about toll bridge penalty charge notices as it is reasonable to expect Mr X to appeal against them to the Traffic Penalty Tribunal.
Dudley Metropolitan Borough Council (25 016 478)

Statement Closed after initial enquiries Other 26-Nov-2025

Summary: We will not investigate Mr X’s complaint about the unlicensed sale of alcohol, allegations of abuse against a relative, and the alleged criminal behaviour of a person he knows. This is because parts of his complaints are late and there is not enough evidence of fault in the Council’s actions to warrant investigating the part that is not late.

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