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SearchResult - Local Government and Social Care Ombudsman

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Your search has 52508 results

  • Cumberland Council (24 020 813)

    Statement Closed after initial enquiries Assessment and care plan 05-Jun-2025

    Summary: We will not investigate Mrs X’s complaint about a social worker’s handling of her brother’s case and that the social worker had misled her into thinking the Council would pursue legal action through the court of protection. This is because the complaint is late and there are no good reasons to exercise discretion to consider the late complaint.

  • London Borough of Haringey (24 021 379)

    Statement Closed after initial enquiries Other 05-Jun-2025

    Summary: We will not investigate this complaint about uplifting fees to a care provider for the service it provides on behalf of the Council to meet an adult’s social care needs. Although the Council did not tell the complainant how to appeal, that does not solely cause the claimed injustice of missing a review of the decision. The Care Provider’s actions also contributed as when it asked to challenge, the Council had set its budget for the year. It is unlikely an Ombudsman investigation would achieve any worthwhile outcome.

  • Staffordshire County Council (25 000 673)

    Statement Closed after initial enquiries Child protection 05-Jun-2025

    Summary: We cannot investigate Miss X’s complaint about the Council’s handling of her children’s cases in its child protection involvement with her family because it lies outside our jurisdiction. The law prevents us from considering complaints about matters that have been subject to court proceedings. We have no discretion to do so.

  • London Borough of Lambeth (25 000 707)

    Statement Closed after initial enquiries Parking and other penalties 05-Jun-2025

    Summary: We will not investigate this complaint about penalty charge notices issued by the Council. This is because it would have been reasonable for Mrs X to appeal to London Tribunals.

  • Royal Borough of Kingston upon Thames (25 000 742)

    Statement Closed after initial enquiries Parking and other penalties 05-Jun-2025

    Summary: We will not investigate this complaint about a penalty charge notice issued by the Council. This is because it would be reasonable for Mr X to apply to the Traffic Enforcement Centre at Northampton County Court to make a late witness statement/statutory declaration.

  • Avon and Somerset Police and Crime Commissioner (25 000 781)

    Statement Closed after initial enquiries Other 05-Jun-2025

    Summary: We cannot investigate Mr X’s complaint about the conduct of the Police and Crime Commissioner because it relates to underlying policing matters, including the investigation of crime. We have no power to investigate these matters. We will not investigate Mr X’s complaint about the Authority’s complaint handling because there is no worthwhile outcome we can achieve.

  • Oldham Metropolitan Borough Council (25 001 090)

    Statement Closed after initial enquiries Transport 05-Jun-2025

    Summary: We will not investigate this complaint about the Council’s refusal to issue Miss X with a Blue Badge because there is not enough evidence of fault.

  • London Borough of Ealing (25 001 637)

    Statement Closed after initial enquiries Other 05-Jun-2025

    Summary: We will not investigate Mr X’s late complaint about the content of the Council’s report to the court about his children. The law prevents us from investigating anything that has been the subject of court proceedings.

  • Lewes District Council (25 001 642)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 05-Jun-2025

    Summary: We will not investigate this complaint about an unsuccessful application for a Discretionary Housing Payment. There is not enough evidence of fault by the Council.

  • Wirral Metropolitan Borough Council (25 001 779)

    Statement Closed after initial enquiries Child protection 05-Jun-2025

    Summary: We will not investigate Miss X’s complaint the Council has refused to reallocate her case to another Social Worker. The law prevents us from investigating anything that is or has been the subject of court proceedings.

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