Decision search
Your search has 59870 results
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Transport for London (25 024 955)
Statement Closed after initial enquiries Traffic management 09-Jul-2026
Summary: We will not investigate this complaint about the impact of a road closure on Ms X’s business. This is because we cannot achieve the outcome Ms X is seeking and she can take the matter to court.
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Statement Closed after initial enquiries Highway repair and maintenance 09-Jul-2026
Summary: We will not investigate this complaint about a highway disrepair matter. This is because we cannot determine Mr X’s liability, or otherwise, for damage to the public footway the Council says he caused. Such disputes over liability are matters for the courts.
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Surrey County Council (25 025 345)
Statement Closed after initial enquiries Highway repair and maintenance 09-Jul-2026
Summary: We will not investigate this complaint about a highway disrepair matter. This is because it would have been reasonable for Mr X to serve notice on the Council and take the matter to court.
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Portsmouth City Council (25 025 561)
Statement Closed after initial enquiries Other 09-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s questions about an electric vehicle charging bay. This is because the issue does not cause Mr X significant injustice and it is unlikely we could achieve any worthwhile outcome for Mr X by investigating it further.
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City of Bradford Metropolitan District Council (25 025 596)
Statement Closed after initial enquiries Other 09-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council seeking to recover part of a clean air taxi grant. There is not enough evidence of fault by the Council to warrant our involvement.
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Leicestershire County Council (25 025 953)
Statement Closed after initial enquiries Other 09-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of reports of unauthorised flags on lampposts in her area. This is because the issue has not caused her significant enough injustice to warrant investigation.
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Buckinghamshire Council (25 026 655)
Statement Upheld Special educational needs 09-Jul-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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North Somerset Council (25 026 936)
Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Jul-2026
Summary: We will not investigate this complaint about housing benefit overpayments. This is because the complaint is late and there is no good reason for this.
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London Borough of Newham (25 027 258)
Statement Closed after initial enquiries Council tax 09-Jul-2026
Summary: We will not investigate this complaint about a council tax summons. This is because we cannot investigate court proceedings. Part of Mr X’s complaint is premature.
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London Borough of Redbridge (25 027 725)
Statement Closed after initial enquiries Assessment and care plan 09-Jul-2026
Summary: We will not investigate this complaint about the Council’s decision to reduce Mrs X allocated care hours. This is because there is not enough evidence of fault to warrant our involvement.