Decision search
Your search has 59870 results
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Statement Upheld Special educational needs 14-Jul-2026
Summary: There was excessive delay by the Council in completing an Education, Health and Care needs assessment and in issuing a final Plan. This caused distress, frustration and uncertainty. The Council will now issue the Plan and will make a financial payment to acknowledge the injustice caused.
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Bath and North East Somerset Council (26 006 235)
Statement Closed after initial enquiries School admissions 14-Jul-2026
Summary: We will not investigate Mr X’s complaint about an email because there is not enough evidence of fault to justify investigating.
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City of Wolverhampton Council (26 007 061)
Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026
Summary: We will not investigate this complaint about a traffic penalty charge notice as Mr X could have appealed it to the independent tribunal.
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London Councils Transport & Environment Committee (26 007 313)
Statement Closed after initial enquiries Public transport 14-Jul-2026
Summary: We will not investigate this complaint about the cost of replacing a travelcard. This is because there is not enough evidence of fault to justify an investigation and insufficient evidence of injustice.
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Hertfordshire County Council (26 007 372)
Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her dropped kerb application because there is insufficient evidence of fault. We will not investigate the delay in making the decision because the injustice caused is not significant enough. We will not investigate the Council’s complaints and appeals handling because the tests in our Assessment Code are not met.
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Kent County Council (26 007 611)
Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026
Summary: We will not investigate Mr X’s complaint about how the Council considered his request for a dropped kerb. There is insufficient evidence of fault to warrant an investigation by the Ombudsman.
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Central Bedfordshire Council (26 007 869)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate Ms X’s complaint about the Council’s maintenance of a streetlight because it would have been reasonable for the complainant to go to court.
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Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about the Council’s response to an insurance claim and subsequent complaints because it is reasonable for the complainant to go to court about the substantive matter.
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London Borough of Camden (26 008 122)
Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to issue a pro-rata refund of his residents parking permit. The claimed injustice is not significant enough to warrant our involvement.
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Southampton City Council (26 008 200)
Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026
Summary: We will not investigate Mr X’s complaint that the Council revoked his parking permits or how it considered his individual circumstances. There is insufficient evidence of fault to warrant an investigation by the Ombudsman.