Decision search
Your search has 59870 results
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Welwyn Hatfield Borough Council (25 029 541)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to replace parking signage on a single lamppost in Mr X’s road. We do not consider that Mr X has suffered a significant personal injustice which justifies an investigation.
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Kent County Council (25 029 993)
Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026
Summary: We will not investigate this complaint about the Council’s actions following a report of a potential breach of the Highways Act 1980. This is because any injustice caused is not sufficient to warrant further investigation.
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Transport for London (25 030 076)
Statement Closed after initial enquiries Traffic management 14-Jul-2026
Summary: We will not investigate this complaint about the Council’s delay in renewing a discount for road-user charges. Any injustice is not significant enough to warrant investigation.
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London Borough of Waltham Forest (25 030 094)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about the Council’s decision-making process regarding a speed table installed near Mrs X’s property. This is because the complaint is late and there are no good reasons for this.
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Derby City Council (25 030 397)
Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026
Summary: We will not investigate Mr X’s complaint about parking provision. There is not enough evidence of fault to justify investigating.
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London Borough of Waltham Forest (25 030 467)
Statement Upheld Other 14-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council wrongly issuing him a Penalty Charge Notice which led to enforcement action. This is because we could not add to the Council's investigation.
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London Borough of Hounslow (25 030 631)
Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026
Summary: We will not investigate Mr X’s complaint about a virtual parking permit and the Council’s handling of the matter because the Council upheld the complaint, provided a full refund for the permit and explained service improves it would make. An investigation by the Ombudsman is unlikely to achieve anything further.
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Lancashire County Council (25 030 676)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to fully address Mr X’s complaint and failure to follow the complaint procedure. We do not consider Mr X has suffered a significant personal injustice which warrants an investigation.
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Wakefield Metropolitan District Council (25 030 761)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about how the Council responded to reports of road defects. This is because any injustice is not significant enough to warrant an investigation by the Ombudsman.
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London Borough of Brent (25 031 220)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of a road and its response to a request for a vehicle crossover. There is insufficient evidence of fault by the Council in its decision about the vehicle crossover, or its refusal to revisit historic matters to warrant investigation by us. Mr X also has a right to go to court it would be reasonable to use regarding the Council’s repair of the pavement and kerb outside his home.