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  • Luton Borough Council (25 025 842)

    Statement Closed after initial enquiries Council tax 20-Jul-2026

    Summary: We will not investigate this complaint about council tax handling from 2019. This is because the complaint is late, and it was reasonable to expect Mr X to appeal to the Valuation Tribunal.

  • Kemble Developments Limited (25 026 489)

    Statement Closed after initial enquiries Domiciliary care 20-Jul-2026

    Summary: We will not investigate this complaint about Mr and Mrs Y’s care provider giving notice and ending their care package. There is not enough evidence of fault and further investigation would not add to the care provider’s responses.

  • Brighton & Hove City Council (25 026 968)

    Statement Closed after initial enquiries Council tax 20-Jul-2026

    Summary: We will not investigate this complaint about a claim for a council tax exemption. It was reasonable to expect Mr X to use his right of appeal to the Valuation Tribunal.

  • Leicester City Council (25 027 341)

    Statement Closed after initial enquiries Council house sales and leaseholders 20-Jul-2026

    Summary: We will not investigate this complaint about how the Council dealt with Mr X’s Right to Buy application. This is because Mr X can ask a County Court to consider his matter and it is reasonable for him to do so.

  • West Sussex County Council (25 027 399)

    Statement Closed after initial enquiries Special educational needs 20-Jul-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s refusal to carry out an Education, Health and Care needs assessment for her child. This is because Mrs X used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability).

  • London Borough of Islington (25 027 486)

    Statement Closed after initial enquiries Other 20-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council issuing his business a Fixed Penalty Notice. This is because Mr X could have used his right to raise a defence against the issuing of the notice in the magistrates court if he believes it was incorrectly issued.

  • Royal Borough of Greenwich (25 028 231)

    Statement Closed after initial enquiries Homelessness 20-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his homelessness application. There is not enough evidence of fault by the Council.

  • Somerset Council (25 028 384)

    Statement Closed after initial enquiries Special educational needs 20-Jul-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s refusal to issue an Education, Health and Care plan for her child. This is because Mrs X used her right of appeal to the First-tier Tribunal (Special Educational Needs and Disability).

  • Hampshire County Council (25 028 478)

    Statement Closed after initial enquiries Highway repair and maintenance 20-Jul-2026

    Summary: We will not investigate this complaint about the Council failing to response to each point of Mr X’s complaint. This is because there is insufficient evidence of fault by the Council.

  • Buckinghamshire Council (25 028 761)

    Statement Closed after initial enquiries Highway repair and maintenance 20-Jul-2026

    Summary: We will not investigate this complaint about highway repair and maintenance because further investigation would not lead to a different outcome.

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