Decision search
Your search has 60109 results
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City of Bradford Metropolitan District Council (25 023 288)
Statement Upheld Child protection 20-Jul-2026
Summary: We upheld Mr X’s complaint about the Council’s handling of the children’s statutory complaints procedure. The Council agreed to resolve the complaint early by issuing an apology and paying Mr X a symbolic payment to acknowledge the injustice caused.
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Broxtowe Borough Council (25 023 575)
Statement Closed after initial enquiries Council tax 20-Jul-2026
Summary: We will not investigate this complaint about the Council’s application for a liability order regarding the recovery of unpaid council tax. This is because there is insufficient injustice to Mr and Mrs X to warrant investigation.
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Statement Closed after initial enquiries Councillor conduct and standards 20-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of a code of conduct complaint against a councillor. There is insufficient evidence of fault in the way the Council considered the matter.
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Lancashire County Council (25 023 867)
Statement Closed after initial enquiries Child protection 20-Jul-2026
Summary: We will not investigate this complaint about the actions of Miss X’s child’s school or how the Council responded to a complaint about a safeguarding matter. We cannot investigate what happens in schools and we will not investigate the Council’s investigation into a safeguarding concern because there is insufficient evidence of fault.
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Fenland District Council (25 023 991)
Statement Closed after initial enquiries Other 20-Jul-2026
Summary: We will not investigate this complaint about how the Council manages the decision-making of the Planning Committee. There is insufficient evidence of procedural fault by the Council causing the complainant a significant personal injustice.
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Royal Borough of Kingston upon Thames (25 024 037)
Statement Closed after initial enquiries Other 20-Jul-2026
Summary: We will not investigate Ms X’s complaint about the Council accepting the appointment of a person she says poses a risk to children by virtue of their employment to a position on the local Standing Advisory Council on Religious Education. We cannot investigate religious education and worship in schools. The Council’s role is marginal, and we would be unlikely to find fault in the Council not finding a safeguarding risk simply because the person works for a local organisation whose employees Ms X says have attempted to proselytise children in schools.
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Rochdale Metropolitan Borough Council (25 024 541)
Statement Closed after initial enquiries Charging 20-Jul-2026
Summary: We will not investigate Mr X’s complaint about adult care charges. This is because there is not enough evidence of fault to justify investigating.
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London Borough of Croydon (25 024 851)
Statement Closed after initial enquiries Refuse and recycling 20-Jul-2026
Summary: We will not investigate this complaint about the Council’s decision not to investigate Mr X’s report of fly tipping. We do not consider Mr X suffered a significant personal injustice which justifies an investigation.
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Cheshire East Council (25 024 953)
Statement Closed after initial enquiries Refuse and recycling 20-Jul-2026
Summary: We will not investigate this complaint about missed recycling and refuse collections. This is because there is insufficient injustice to warrant further investigation and we could not achieve a worthwhile outcome.
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Slough Borough Council (25 025 399)
Statement Closed after initial enquiries Homelessness 20-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his homelessness applications. Some parts are late with no good reason to investigate it now. On the parts that are not late, there is not enough evidence of fault by the Council.