Decision search
Your search has 55054 results
-
London Borough of Tower Hamlets (25 005 673)
Statement Closed after initial enquiries Health and safety 08-Oct-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his concerns about health and safety. This is because there is insufficient evidence of fault.
-
Royal Borough of Kingston upon Thames (25 005 685)
Statement Closed after initial enquiries Homelessness 08-Oct-2025
Summary: We will not investigate this complaint about the Council’s failure to process a homelessness application in 2024. There is insufficient evidence of fault on the Council’s part which would warrant an investigation.
-
Worcestershire County Council (25 005 691)
Statement Closed after initial enquiries Alternative provision 08-Oct-2025
Summary: We cannot investigate Miss X’s complaint about a lack of education during a Tribunal appeal period. We will not investigate the lack of education before then as we cannot investigate education provided by a school and the time period of missing education is not significant enough to justify an investigation.
-
London Borough of Lambeth (25 005 707)
Statement Closed after initial enquiries Disabled facilities grants 08-Oct-2025
Summary: We will not investigate Mr X’s complaint about a failure to provide him with information about disabled facilities grants. Any injustice is not significant enough to warrant our involvement.
-
Essex County Council (25 005 755)
Statement Upheld Special educational needs 08-Oct-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
-
Surrey County Council (25 005 762)
Statement Closed after initial enquiries Residential care 08-Oct-2025
Summary: We will not investigate this complaint about hearing aids going missing in a care home. It is unlikely we could achieve anything worthwhile or achieve the outcome requested as missing personal possessions are matters for insurers or the police.
-
Statement Upheld Special educational needs 08-Oct-2025
Summary: Mrs X complained that the Council failed to complete her child’s Education, Health and Care needs assessment within the statutory timescales. We find the Council at fault for delay causing uncertainty and distress for the family. We recommend the Council apologises and makes a payment to Mrs X.
-
Surrey County Council (25 002 161)
Statement Closed after initial enquiries Child protection 08-Oct-2025
Summary: We will not investigate Mr Z’s complaint about how the Council dealt with matters concerning his time in care. This is because it is made late and I see no good reason why it could not have been made sooner.
-
Sheffield City Council (25 002 630)
Statement Closed after initial enquiries Other 08-Oct-2025
Summary: We will not investigate Mrs X’s complaint about the support provided to his daughter, Mrs Y, by Sheffield City Council and NHS South Yorkshire Integrated Care Board. This is because we consider it unlikely an investigation could achieve anything further then Mr X has already achieved by pursuing a complaint with the Council.
-
NHS South Yorkshire ICB (25 002 630a)
Statement Closed after initial enquiries Mental health services 08-Oct-2025
Summary: We will not investigate Mrs X’s complaint about the support provided to his daughter, Mrs Y, by Sheffield City Council and NHS South Yorkshire Integrated Care Board. This is because we consider it unlikely an investigation could achieve anything further then Mr X has already achieved by pursuing a complaint with the Council.