Decision search
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Kingston Upon Hull City Council (25 031 227)
Statement Closed after initial enquiries Leisure and culture 21-Jul-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s lack of support to her during an incident which she experienced at its theatre. This is because we could not add to the Council’s investigation and a further investigation would not lead to a different outcome.
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Havant Borough Council (25 031 291)
Statement Closed after initial enquiries Refuse and recycling 21-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council issuing him a Fixed Penalty Notice for alleged littering. This is because Mr X has, or had, the right to raise a defence against the issuing of the notice in the magistrates court which is the appropriate route via which to challenge the matter.
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London Borough of Hackney (26 000 273)
Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026
Summary: We will not investigate this complaint about the Council’s decision to decline a Personalised Disabled Bay application. This is because there is not enough evidence of fault to warrant our involvement.
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Blackpool Borough Council (26 000 296)
Statement Closed after initial enquiries Friends and family carers 21-Jul-2026
Summary: We will not investigate this complaint about the Council failing to carry out a child and family assessment for Mrs Y, and the Council not providing any financial support or guidance to Mrs X. This is because there is insufficient evidence of fault for the first part of complaint, for the remaining part, further investigation would not lead to a different outcome.
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West Berkshire Council (26 000 659)
Statement Closed after initial enquiries Other 21-Jul-2026
Summary: We will not investigate Mr X’s complaint the Council has failed to take action to clear obstructions on local byways. Mr X has the right to serve a notice on the Council requiring it to clear an obstruction. If the Council fails to do so, Mr X can ask the Magistrates Court to order it to do so.
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Durham County Council (26 000 679)
Statement Closed after initial enquiries Rights of way 21-Jul-2026
Summary: We will not investigate this complaint about the inaccessibility of a public right of way. The complaint is late and there is no good reason to exercise discretion to investigate it now. Mr Y has also not suffered significant injustice.
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Oxfordshire County Council (26 001 470)
Statement Closed after initial enquiries Highway repair and maintenance 21-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court. Further investigation would not lead to a different outcome about the drainage problems, and another body is better placed to consider complaints about information requests.
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Manchester City Council (26 001 837)
Statement Closed after initial enquiries Council tax 21-Jul-2026
Summary: We will not investigate this complaint about Council tax enforcement because the matter is out of time and could be appealed to a valuation tribunal.
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Transport for London (26 009 116)
Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. It would be reasonable to expect the complainant to use the statutory representations and appeals procedure.
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Worthing Borough Council (26 009 627)
Statement Closed after initial enquiries Homelessness 21-Jul-2026
Summary: We will not investigate this complaint about the suitability of temporary accommodation. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.