Decision search
Your search has 59746 results
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Hertfordshire County Council (25 023 911)
Statement Closed after initial enquiries Charging 26-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision his mother deprived herself of assets to avoid paying care home fees. There is not enough evidence of fault in the Council’s decision making to warrant us investigating. We will not investigate Mr X’s complaint about an allegation of fraud; this is because an investigation by the Ombudsman could not add any further meaningful outcome.
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Teignbridge District Council (25 024 074)
Statement Closed after initial enquiries Enforcement 26-Jul-2026
Summary: We will not investigate Mrs X’s complaint about the way the Council has dealt with breaches of planning control on land near her home. We have not seen enough evidence of fault in the Council’s actions. Also, the Council confirms there is a continuing planning enforcement investigation. Therefore, we consider that further investigation by us will not lead to a different outcome.
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City of Bradford Metropolitan District Council (25 024 193)
Statement Closed after initial enquiries Special educational needs 26-Jul-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her child’s Education, Health and Care needs assessment. Mrs X had the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would have been reasonable for her to do so.
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Kingston Upon Hull City Council (25 024 379)
Statement Closed after initial enquiries Other 26-Jul-2026
Summary: We will not investigate Mr X’s complaint about the way the Council considered his complaints. We do not consider a failure in the complaint process alone to have caused Mr X a personal injustice which is so significant that it warrants investigation. Also, we have not seen enough evidence of fault in the way it considered his request for reasonable adjustments under the Equality Act. Finally, it is reasonable to expect Mr X to complain to the Information Commissioner if he believes the Council is withholding information which he is entitled to receive.
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Wiltshire Council (25 024 544)
Statement Closed after initial enquiries Councillor conduct and standards 26-Jul-2026
Summary: We will not investigate this complaint about the conduct of a councillor because there is insufficient evidence of fault in the Council’s actions to justify our involvement.
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Peterborough City Council (25 024 764)
Statement Closed after initial enquiries Land 26-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to sell him a piece of land. The complaint is late and there is not a good reason why he could not have come to us sooner.
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Transport for London (25 024 913)
Statement Closed after initial enquiries Parking and other penalties 26-Jul-2026
Summary: We will not investigate Miss X's complaint about Transport for London’s handling of a debt refund. This is because Transport for London has now refunded the debt amount. There is therefore no worthwhile outcome achievable by our further investigation.
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East Riding of Yorkshire Council (25 025 055)
Statement Closed after initial enquiries Other 26-Jul-2026
Summary: We will not investigate Miss X’s complaint about the Council’s street cleaning and maintenance of part of the highway in her area, and how it dealt with her complaint. There is not enough evidence of Council fault, nor significant personal injustice to her stemming from the matters complained of, to warrant us investigating. It would be reasonable for Miss X to make any personal injury claim to the Council’s insurers and, if required, to the courts. We do not investigate councils’ complaint handling where we are not investigating the core issues giving rise to the complaint.
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East Riding of Yorkshire Council (25 025 092)
Statement Closed after initial enquiries School transport 26-Jul-2026
Summary: We will not investigate Ms X’s complaint about school transport because there is not enough evidence of fault to justify an investigation.
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Cambridgeshire County Council (25 025 652)
Statement Closed after initial enquiries Child protection 26-Jul-2026
Summary: We cannot investigate Miss X’s complaint about a court case in 2007/2008 involving her child. The law prevents us from investigating complaints about matters that have been subject to court proceedings. We have no discretion to do so.