Decision search
Your search has 59746 results
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London Borough of Sutton (26 011 339)
Statement Closed after initial enquiries Parking and other penalties 26-Jul-2026
Summary: We will not investigate Mr B’s complaint about the Council’s refusal of his vehicle crossover application. This is because there is not enough evidence of fault to justify an investigation.
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London Borough of Barnet (26 011 675)
Statement Closed after initial enquiries Council tax 26-Jul-2026
Summary: We will not investigate this complaint about council tax liability. Mr X has a right of appeal to the Valuation Tribunal and it would be reasonable to expect him to have used it.
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Eastbourne Borough Council (26 011 872)
Statement Closed after initial enquiries Other 26-Jul-2026
Summary: We cannot investigate this complaint about a charity operating without appropriate insurance. This is because it is not about an administrative function of the Council.
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London Borough of Lambeth (25 027 431)
Statement Closed after initial enquiries Refuse and recycling 26-Jul-2026
Summary: We will not investigate this complaint about missed food waste collections. This is because there is no worthwhile outcome achievable by our investigation.
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Bristol City Council (25 026 267)
Statement Closed after initial enquiries Refuse and recycling 24-Jul-2026
Summary: We will not investigate this complaint about the positioning of recycling bins and food waste recycling. We cannot investigate complaints about the management of housing by social housing landlords.
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Wakefield Metropolitan District Council (25 026 549)
Statement Closed after initial enquiries Special educational needs 24-Jul-2026
Summary: We cannot investigate Miss X’s complaint about the Council’s conduct during the SEND Tribunal’s process. This is because the law says we cannot investigate matters which the SEND Tribunal can address using its own powers.
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Essex County Council (25 030 671)
Statement Closed after initial enquiries Other 24-Jul-2026
Summary: We cannot investigate this complaint that the Council was at fault in preparing a report for a court. By law, we cannot consider the content or preparation of court reports.
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Stockport Metropolitan Borough Council (26 003 616)
Statement Closed after initial enquiries Other 24-Jul-2026
Summary: We cannot investigate Mrs X’s complaint about the Council’s refusal to consider her concerns about the production of a report for a court. This is because the law prevents us from considering matters relating to the preparation of court reports.
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Royal Borough of Greenwich (26 005 877)
Statement Closed after initial enquiries Other 24-Jul-2026
Summary: We cannot investigate this complaint that the Council was at fault in the course of the production of a report for a court. By law, we cannot consider the content or preparation of court reports.
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Lancashire County Council (25 012 337)
Statement Upheld Charging 23-Jul-2026
Summary: Miss X complained the Council wrongly decided to consider the funds raised by her property sale in its financial assessment. Miss X also complained the Council provided her with poor quality care. She said this caused significantly impacted her health and caused her financial strain. We find no fault with the Council’s decision making regarding the financial assessment. We do find fault with the care provided by the Council which caused Miss X some injustice. The Council has agreed to take service improvement action to remedy the injustice caused.