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  • London Borough of Hammersmith & Fulham (26 011 591)

    Statement Closed after initial enquiries Other 28-Jul-2026

    Summary: We will not investigate this complaint about how the Council dealt with Ms X’s request for information. The Information Commissioner is better placed to deal with complaints about data protection.

  • Eastbourne Borough Council (26 011 618)

    Statement Closed after initial enquiries Council tax 28-Jul-2026

    Summary: We will not investigate this complaint about how the Council displayed council tax increases. This is because the issue has not caused the complainant a significant injustice.

  • Royal Borough of Windsor and Maidenhead Council (26 011 695)

    Statement Closed after initial enquiries Other 28-Jul-2026

    Summary: We will not investigate this complaint about a claim for damage to the complainant’s motor vehicle. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy. 

  • The Grange Care Centre (Cheltenham) Limited (26 011 699)

    Statement Closed after initial enquiries Other 28-Jul-2026

    Summary: We will not investigate this complaint about a loss of personal property while Mrs X was resident with the Care Provider. The Police are a more appropriate body to investigate these concerns, and we cannot achieve what the complainant is looking for in any case.

  • Wiltshire Council (26 011 735)

    Statement Closed after initial enquiries Homelessness 28-Jul-2026

    Summary: We will not investigate this complaint about the Council’s offer of accommodation and decision to end its homelessness duty to Mr X. It is reasonable to expect Mr X to appeal this decision in the County Court.

  • South Gloucestershire Council (26 011 776)

    Statement Closed after initial enquiries Highway repair and maintenance 28-Jul-2026

    Summary: We will not investigate Mrs B’s complaint about the Council failing to maintain the roads near her home. This is because it is reasonable for Mrs B to apply to court for an order requiring the Council to repair these roads.

  • Manchester City Council (26 011 784)

    Statement Closed after initial enquiries Highway repair and maintenance 28-Jul-2026

    Summary: We will not investigate X’s complaint about the Council’s maintenance of the highway or claim for damage to his property. X can take these matters to court and it would be reasonable to expect him to do so.

  • Royal Borough of Kingston upon Thames (26 011 793)

    Statement Closed after initial enquiries Parking and other penalties 28-Jul-2026

    Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. It is reasonable to expect the complainant to apply to the Traffic Enforcement Centre, to seek to regain their appeal rights, and then to appeal to the London Tribunal. Only the Tribunal can decide a notice is invalid and we cannot.

  • London Borough of Havering (26 011 794)

    Statement Closed after initial enquiries Other 28-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the professional conduct of a social worker. Social Work England is better placed to consider it, and we cannot achieve the outcome Mr X seeks.

  • Worthing Borough Council (25 019 729)

    Statement Closed after initial enquiries Allocations 28-Jul-2026

    Summary: We will not investigate Ms X’s complaint about the Council’s assessment of her housing application. There is insuffcient evidence of fault to justify our involvement.

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