Decision search
Your search has 59746 results
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Royal Borough of Greenwich (26 010 571)
Statement Closed after initial enquiries Highway repair and maintenance 28-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s concerns about a highway repair issue. This is because the Council has resolved the substantive issue and any remaining injustice is not significant enough to warrant investigation.
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London Borough of Hackney (26 010 713)
Statement Closed after initial enquiries Special educational needs 28-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to update an Education Health and Care Plan following an annual review meeting. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.
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Liverpool City Council (25 023 093)
Statement Upheld Charging 28-Jul-2026
Summary: We have upheld Mr Y’s complaint about the Council’s handling of his late relative's, Mrs X’s, care charges. The Council has agreed to waive some of the care charges. This provides a proportionate remedy for the injustice caused.
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London Borough of Lambeth (25 023 696)
Statement Closed after initial enquiries Councillor conduct and standards 28-Jul-2026
Summary: We will not investigate this complaint about how the Council’s handling of a councillor code of conduct complaint. There is not enough evidence of fault to justify investigating, any injustice is not significant enough to justify our involvement, and further investigation would not lead to a different outcome.
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London Borough of Ealing (25 024 283)
Statement Closed after initial enquiries Special educational needs 28-Jul-2026
Summary: We cannot investigate this complaint about the Education, Health and Care Plan process and the provision because Miss X has used her right to appeal to the Tribunal. We will not consider complaints about Subject Access Requests because they are best considered by the Information Commissioner’s Office.
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North Yorkshire Council (25 024 943)
Statement Closed after initial enquiries Councillor conduct and standards 28-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to investigate concerns about the operation of the Council’s Home to School Appeals Panel. This is because there is not enough evidence of fault by the Council and the injustice complained of has not yet occurred.
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Bristol City Council (25 025 155)
Statement Closed after initial enquiries Other 28-Jul-2026
Summary: We will not investigate Mr X’s complaint the Council failed to notify him of the date of a public meeting. This is because there is insufficient injustice to justify our involvement.
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Hampshire County Council (25 025 380)
Statement Closed after initial enquiries School transport 28-Jul-2026
Summary: We will not investigate Ms X’s complaint about school transport because there is not enough evidence of fault to justify an investigation.
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Manchester City Council (25 025 406)
Statement Closed after initial enquiries School transport 28-Jul-2026
Summary: We will not investigate this complaint about school transport because there is not enough evidence of fault causing injustice to justify an investigation. Investigation would not lead to a different outcome.
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Three Rivers District Council (25 025 455)
Statement Closed after initial enquiries Homelessness 28-Jul-2026
Summary: We will not investigate this complaint about the priority banding awarded on the housing register. This is because there is not sufficient evidence of fault by the Council to justify an investigation.