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  • Nottingham City Council (25 000 951)

    Statement Closed after initial enquiries Assessment and care plan 10-Aug-2025

    Summary: We will not investigate Mrs X’s complaint the Council stopped her package of care. There is not enough evidence of fault in how the Council made that decision to justify our involvement.

  • Devon County Council (25 001 151)

    Statement Closed after initial enquiries Other 10-Aug-2025

    Summary: We cannot investigate Ms X’s complaint about a delayed response to her complaint. This is because we are unlikely to achieve a worthwhile outcome.

  • Durham County Council (25 001 582)

    Statement Closed after initial enquiries Safeguarding 10-Aug-2025

    Summary: We will not investigate this complaint about the Council’s involvement in the decisions to place Mr B’s partner in a care home and keep her there. Any concerns Mr B has about mental capacity assessments or best interests decisions completed and the Deprivation of Liberty Safeguards authorisation in place can be considered by the Court of Protection.

  • Cheshire East Council (25 001 745)

    Statement Closed after initial enquiries Other 10-Aug-2025

    Summary: We will not investigate Mr F’s complaint about the Council’s involvement with his children because there is not enough evidence of fault and further investigation would not lead to a different outcome.

  • Hampshire County Council (25 001 749)

    Statement Closed after initial enquiries Child protection 10-Aug-2025

    Summary: We will not investigate Mr X’s complaint about how the Council responded to an assault allegation. The Information Commissioner’s Office is better placed to consider data protection complaints.

  • North Northamptonshire Council (25 001 964)

    Statement Closed after initial enquiries Safeguarding 10-Aug-2025

    Summary: We will not investigate this complaint about the way the Council followed its safeguarding procedures when it received safeguarding reports about a vulnerable adult, Mr D. Mr and Mrs B who are Mr D’s parents complain about concerns they had from 2017 for a seven-year period. The complaint is late. We could not add to any previous investigation by the Council.

  • London Borough of Hackney (25 002 012)

    Statement Closed after initial enquiries Allocations 10-Aug-2025

    Summary: We will not investigate this complaint about the Council’s failure to offer Miss X a suitable property. This is because the complaint relates to events that took place in 2020. There is no good reason to exercise discretion to investigate.

  • Nuneaton & Bedworth Borough Council (25 002 033)

    Statement Closed after initial enquiries Parking and other penalties 10-Aug-2025

    Summary: We will not investigate Mr X’s complaints about the Council’s decision to increase car parking charges. There is not enough injustice to warrant an investigation.

  • Durham County Council (25 002 144)

    Statement Closed after initial enquiries Other 10-Aug-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s failure to clear litter from land close to his home. This is because the issue does not cause Mr X significant injustice.

  • London Borough of Wandsworth (25 002 146)

    Statement Closed after initial enquiries School admissions 10-Aug-2025

    Summary: We will not investigate this complaint about the Council’s handling of Mr X’s application for a school place. This is because it is unlikely we could add anything to the Council’s response and an investigation would be unlikely to lead to a different outcome.

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