Decision search
Your search has 54734 results
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Teignbridge District Council (24 014 833)
Statement Not upheld Planning applications 22-Jul-2025
Summary: Mr B complained about the Council’s handling of a planning application relating to a development near his property. He complains the Council should not have granted the applicants planning permission. We should not investigate this complaint further. We would be unlikely to recommend a remedy, achieve a meaningful outcome for Mr B, or find evidence of fault in the decision-making process.
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Brighton & Hove City Council (25 005 748)
Statement Closed after initial enquiries Council tax 22-Jul-2025
Summary: We will not investigate this complaint about a delay by the Council in processing a change in relation to the complainant’s council tax. This is because the Council has provided a satisfactory response and there is not enough remaining injustice to require an investigation.
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South Staffordshire District Council (25 005 806)
Statement Closed after initial enquiries Council tax 22-Jul-2025
Summary: We will not investigate this complaint about a Council tax discount because there is a right of appeal to Valuation Tribunal. Further, a dispute about data protection is a matter for the Information Commissioner.
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North Yorkshire Council (25 005 881)
Statement Closed after initial enquiries Child protection 22-Jul-2025
Summary: We will not investigate Mr X’s complaint about how the Council handled his case and did not investigate his complaint. This is because there is not enough evidence of fault.
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London Borough of Enfield (25 005 904)
Statement Upheld Council tax 22-Jul-2025
Summary: We will not investigate this complaint about Council tax liability because the matter has been remedied.
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Royal Borough of Kensington & Chelsea (25 007 127)
Statement Closed after initial enquiries Leisure and culture 22-Jul-2025
Summary: We will not investigate Mr X’s complaint about the information on the Council’s website about a community venue. This is because an investigation would be unable to achieve the outcome he wants.
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City of Bradford Metropolitan District Council (25 007 232)
Statement Closed after initial enquiries Other 22-Jul-2025
Summary: We will not investigate this complaint about how the Council has dealt with a complaint under the statutory children’s complaints procedure. This is because there is insufficient evidence of fault by the Council.
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Royal Borough of Greenwich (25 007 641)
Statement Closed after initial enquiries Parking and other penalties 22-Jul-2025
Summary: We will not investigate this complaint about a moving traffic penalty charge notice as Miss X could have challenged it by an appeal to a tribunal, and we cannot achieve the outcome she seeks.
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Luton Borough Council (25 008 102)
Statement Closed after initial enquiries Other 22-Jul-2025
Summary: We cannot investigate Miss B’s complaint that after renovating a property, Council contractors left building materials which were later used to damage her vehicle. This is because we cannot investigate complaints about the management of social housing by a council as a social landlord.
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Cheshire East Council (24 019 906)
Statement Upheld Planning applications 22-Jul-2025
Summary: Mr X complained the Council gave incorrect advice to submit a discharge of condition application in order to agree the methodology for a heritage report required under a planning condition. The Council gave incorrect advice meaning Mr X incurred avoidable expenses and caused delay. The Council agrees to reimburse the application fee as well as making a symbolic payment to acknowledge his frustration.