Decision search
Your search has 54634 results
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Kingston Upon Hull City Council (25 005 096)
Statement Closed after initial enquiries Other 02-Sep-2025
Summary: We will not investigate this complaint about how the Council handled Mr X’s concerns about the impact of his neighbour’s extension. This is because there is not enough evidence of fault to justify investigating.
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Runnymede Borough Council (25 005 381)
Statement Closed after initial enquiries Disabled facilities grants 02-Sep-2025
Summary: We will not investigate Mr X’s complaint about damage caused to his driveway during adaptation works. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide. We cannot decide a negligence claim.
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London Borough of Croydon (25 005 504)
Statement Closed after initial enquiries Disabled children 02-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse Mrs X’s application for a Blue Badge for her daughter. This is because there is insufficient evidence of fault by the Council.
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Alpenbest Limited (25 005 598)
Statement Closed after initial enquiries Domiciliary care 02-Sep-2025
Summary: We will not investigate this complaint about a carer allegedly urinating on Mr X’s relative’s grass and the Care Provider refusing to provide compensation. The small claims court is best placed to consider the claim for the cost of replacement grass.
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South Tyneside Metropolitan Borough Council (25 005 679)
Statement Closed after initial enquiries Assessment and care plan 02-Sep-2025
Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint in 2021/22. This is because the events complained about took place more than 12 months ago and it would have been reasonable for Mr X to bring this complaint to us at the time.
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Arun District Council (25 005 689)
Statement Upheld Council tax 02-Sep-2025
Summary: We will not investigate this complaint about the administration of a council tax account as the Council has provided a satisfactory remedy and we cannot achieve the outcome the complainant seeks.
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Lincolnshire County Council (25 006 059)
Statement Closed after initial enquiries Parking and other penalties 02-Sep-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect Mrs X to have appealed against it using the appeal procedure provided in law.
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Nottinghamshire County Council (25 005 169)
Statement Closed after initial enquiries Other 02-Sep-2025
Summary: We will not investigate Miss X’s complaint about a school placement. This is because there was a right of appeal to the SEND Tribunal and it was reasonable for Miss X to appeal.
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Cheshire East Council (25 004 971)
Statement Closed after initial enquiries Enforcement 02-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement case. There is insufficient evidence that fault by the Council has affected the planning enforcement outcome or caused the complainant a significant injustice.
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North Somerset Council (24 006 942)
Statement Upheld Council tax 01-Sep-2025
Summary: We will not investigate this complaint about council tax. This is because the Council has agreed to remedy the injustice.