Decision search
Your search has 54634 results
-
London Borough of Enfield (24 018 710)
Statement Upheld Refuse and recycling 02-Sep-2025
Summary: We upheld a complaint from Mr C, finding he experienced repeated problems with waste collection over a thirteen month period. This caused him injustice as he experienced avoidable inconvenience and frustration. The Council accepted these findings. At the end of this statement we set out the action it has agreed to remedy that injustice.
-
Oldham Metropolitan Borough Council (24 020 410)
Statement Closed after initial enquiries Other 02-Sep-2025
Summary: We will not investigate Mr X’s complaint the Council used an unfair selection process when choosing an organisation to run a community centre. That is because Mr X has not been caused an injustice by the Council’s actions.
-
London Borough of Waltham Forest (25 000 958)
Statement Closed after initial enquiries Commercial and contracts 02-Sep-2025
Summary: We will not investigate Mr X’s complaint the Council owes his business money. That is because the Courts are best placed to deal with contractual matters.
-
Preston City Council (25 001 649)
Statement Closed after initial enquiries Homelessness 02-Sep-2025
Summary: The Council has apologised for poor communications in relation to Mr X’s homelessness application and that is sufficient to remedy the frustration caused. There is insufficient evidence of fault in the way the Council decided to remove Mr X’s band C priority on its housing register to justify further investigation.
-
Leicestershire County Council (25 001 653)
Statement Closed after initial enquiries Transport 02-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his blue badge application. There is insufficient evidence of fault by the Council to warrant an investigation.
-
Arun District Council (25 001 775)
Statement Closed after initial enquiries Homelessness 02-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s lack of support with her homelessness. Any complaint about the period before 2024 is late and there are no good reasons to consider them now. There is insufficient evidence of fault in the Council’s recent decision-making to justify our involvement.
-
Cambridgeshire County Council (25 001 891)
Statement Closed after initial enquiries Assessment and care plan 02-Sep-2025
Summary: We will not investigate Mrs X’s complaint about how the Council carried out financial assessments for her daughter’s care. This is because there is insufficient evidence of fault.
-
Durham County Council (25 002 413)
Statement Closed after initial enquiries School transport 02-Sep-2025
Summary: We will not investigate Mrs X complaint about shared home to school transport. It is unlikely we would find fault in the Council’s decision not to agree to solo transport with a medical professional accompanying her child.
-
Cambridge City Council (25 002 439)
Statement Closed after initial enquiries Homelessness 02-Sep-2025
Summary: We will not investigate this complaint about housing advice provided by the Council and the conduct of officers. This is because there is insufficient evidence of fault by the Council, and because it is unlikely we could add to the Council’s response. In addition, the complainant could complain to the Information Commissioner.
-
Halton Borough Council (25 002 506)
Statement Closed after initial enquiries School transport 02-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision not to provide Miss X’s child with free transport to school. This is because there is not enough evidence of fault by the Council.