Decision search
Your search has 52604 results
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Portsmouth City Council (24 021 887)
Statement Closed after initial enquiries Child protection 22-May-2025
Summary: We will not investigate this complaint about an assessment written by a social worker about Mr X’s family. There is not enough evidence of fault by the Council to warrant our further involvement.
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Kingston Upon Hull City Council (24 022 066)
Statement Closed after initial enquiries Child protection 22-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to place her children on a child protection plan. The Council has apologised and offered a small remedy payment for not completing assessments sooner and the impact this had on Mrs X’s family. There is nothing more we could achieve by investigating the matter further.
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Essex County Council (24 022 137)
Statement Upheld Special educational needs 22-May-2025
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Sevenoaks District Council (24 022 257)
Statement Closed after initial enquiries Other 22-May-2025
Summary: We will not investigate this complaint about the way the Council dealt with the complainant’s request for pre-planning application advice as we consider an investigation will not lead to a different outcome. Nor will we investigate his complaint about the way it dealt with his application for a Lawful Development Certificate. It is reasonable to expect him to have exercised his right to appeal to the Planning Inspectorate. Finally, there is not enough evidence of fault in the way the Council issued then withdrew a Community Infrastructure Liability Notice to warrant our involvement.
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Essex County Council (24 022 589)
Statement Upheld Special educational needs 22-May-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Lancashire County Council (24 022 776)
Statement Closed after initial enquiries Other 22-May-2025
Summary: We will not investigate Mr X’s complaint about a delayed Section 17 assessment and lack of financial support. This is because an investigation would not lead to a different outcome.
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Essex County Council (24 022 797)
Statement Upheld Special educational needs 22-May-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Nottingham City Council (24 022 814)
Statement Closed after initial enquiries Child protection 22-May-2025
Summary: We will not investigate Mr X’s complaint about the content of the Council’s assessment about his children. This is because our intervention would achieve nothing significant.
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Cheshire East Council (24 022 922)
Statement Closed after initial enquiries Highway repair and maintenance 22-May-2025
Summary: We will not investigate X’s complaint about how the Council handled her request to reduce the speed limit on a local road. This is because the Council has already agreed it will review the speed limit of the road and further investigation by us would not lead to a different outcome.
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Cheshire East Council (24 023 146)
Statement Closed after initial enquiries Child protection 22-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s involvement with her child. The law prevents us from investigating anything that is or has been the subject of court proceedings.