Decision search
Your search has 52604 results
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London Borough of Hammersmith & Fulham (24 020 103)
Statement Closed after initial enquiries Allocations 26-May-2025
Summary: We will not investigate Ms X’s complaint about the priority the Council awarded on its housing register because there is insufficient evidence of fault in its decision-making to justify our involvement.
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London Borough of Lambeth (24 020 305)
Statement Closed after initial enquiries Homelessness 26-May-2025
Summary: We will not investigate this complaint about the Council’s decision that Mr X was not in priority need. It was reasonable for Mr X to appeal to the county court against this decision.
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Durham County Council (24 020 418)
Statement Closed after initial enquiries Other 26-May-2025
Summary: We will not investigate Miss X’s complaint about the Council not providing her with direct payments, under section 117 of the Mental Health Act 1983, to enable her to buy herbal supplements/remedies. This is because there is insufficient evidence of fault.
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Stockton-on-Tees Borough Council (24 021 058)
Statement Closed after initial enquiries Planning applications 26-May-2025
Summary: We will not investigate this complaint about the Council’s decision to remove conditions from a planning agreement. There is not enough evidence of fault in the Council’s actions to justify an investigation.
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London Borough of Tower Hamlets (24 021 297)
Statement Closed after initial enquiries Allocations 26-May-2025
Summary: We will not investigate this complaint about a lack of accessible social housing in the Council’s area. This is because we could not achieve the outcome she seeks. The Housing Ombudsman is better placed to deal with her complaint about the broken lift in her housing association property.
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London Borough of Haringey (24 021 372)
Statement Closed after initial enquiries Enforcement 26-May-2025
Summary: We will not investigate this complaint about the Council’s decision to grant planning permission. This is because the complaint is late and we have seen no reason why Mr X could not have complained to us sooner.
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London Borough of Redbridge (24 021 656)
Statement Closed after initial enquiries Charging 26-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council pursuing her for outstanding care charges for her late husband. The complaint is late and there are no good reasons to exercise discretion to investigate now.
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London Borough of Lambeth (24 021 736)
Statement Closed after initial enquiries Allocations 26-May-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to deal with pest infestations in the complainant’s interim and temporary accommodation. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.
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London Borough of Sutton (24 022 088)
Statement Closed after initial enquiries Parking and other penalties 26-May-2025
Summary: We will not investigate Mr X’s complaint, made on behalf of his mother Mrs Y, about the Council’s decision to refuse permission for a wider vehicle crossover, and about the Council’s crossover policy. There is insufficient significant personal injustice to Mr X and Mrs Y from the matters complained of to warrant investigating. There is not enough evidence of fault in the Council’s adoption of its crossover policies to justify us investigating.
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Royal Borough of Greenwich (24 022 204)
Statement Closed after initial enquiries Other 26-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to install bollards outside his home or how it has dealt with his application for a vehicle crossover. This is because there is insufficient evidence of fault.